OpenTrace, Inc. Subprocessors
OpenTrace operates a hosted service that connects data sources and integrates with AI assistants to process customer code and operational data.
- Subprocessors
- 8
- Locations
- 5
- Categories
- 8
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Google Cloud Platform | Cloud Infrastructure | Cloud hosting; application infrastructure; database services |
 United States
other Google Cloud regions as configured by OpenTrace
|
Customer Data, including Connected Data, Derived Artifacts, queries, prompts, Outputs, saved chat history, account data, integration credentials, application logs, and operational telemetry |
| Google Analytics | Analytics | Web analytics for opentrace.com |
United States
|
Device and connection data, page views, referrer, anonymised IP, usage events |
| Sentry | Error Tracking | Error monitoring, crash reporting, and session replay |
United States
EU region available
|
Diagnostic context (URL, request parameters, stack traces) which may incidentally include identifiers; session replay recordings that may capture rendered UI content including Connected Data, Derived Artifacts, queries, query results, and chat content |
| LaunchDarkly | Developer Tools | Feature flag management and progressive delivery |
United States
|
Account identifier, environment metadata, feature flag evaluation context |
| Clerk | Authentication | Identity, authentication, and session management |
United States
|
Identity and contact data, authentication credentials (hashed), session tokens |
| Grafana Cloud | Monitoring | Observability, metrics, logs, and tracing for Service operations |
United States
EU region available
|
Operational telemetry, performance metrics, application logs |
| Neo4j | Database | Managed graph database |
United States
other AuraDB regions as configured by OpenTrace
|
Derived Artifacts (knowledge graph) and structural representations of Connected Data, including identifiers such as function and variable names, log patterns, and similar metadata |
| Stripe | Payment Processing | Payment processing for paid Service Plans |
United States
 Ireland
|
Billing contact data (name, billing address, email, tax identifiers); payment card data is collected and tokenized by Stripe directly and is not stored by OpenTrace |
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