Oneserve Subprocessors
Field service management platform for social housing, retrofit and compliance work.
- Subprocessors
- 11
- Locations
- 10
- Categories
- 11
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services EMEA SARL | Cloud Infrastructure | Hosting, compute, storage, database, search, authentication, SMS, email and CDN | United Kingdom (eu-west-2) | Customer personal data processed for the Oneserve platform |
| HERE Global B.V. | Mapping | Mapping, geocoding and routing for job dispatching |
 Netherlands
 European Union
|
Customer personal data processed for the Oneserve platform |
| MongoDB Limited (Atlas) | Database | Managed database for dynamic forms platform (conditional on Forms feature) | United Kingdom (AWS eu-west-2) | Customer personal data processed for the Oneserve platform |
| Anthropic, PBC | AI | Natural language to query translation (conditional on OneAI / NLP search) | United States (SCCs UK Addendum) | Customer personal data processed for the Oneserve platform |
| Mailjet SAS | Legacy email delivery integrations (conditional) | European Union (France) | Customer personal data processed for the Oneserve platform | |
| Zendesk International Ltd | Customer Support | Customer support ticketing | European Union (Ireland) | Customer personal data processed for the Oneserve platform |
| Descartes Systems UK Ltd (Localz) | Location Tracking | Operative location tracking (conditional on Track My Operative) |
 United Kingdom
|
Customer personal data processed for the Oneserve platform |
| Datadog, Inc. | Monitoring | Application observability and logging | European Union (Germany) | Customer personal data processed for the Oneserve platform |
| Help Me Fix Ltd | Video | Video triage between tenants and operatives (conditional on Help Me Fix module) |
United Kingdom
|
Customer personal data processed for the Oneserve platform |
| Beamer (BB Plus Inc.) | Communications | In-app messaging from support and product teams to platform users | United States (SCCs UK Addendum) | Customer personal data processed for the Oneserve platform |
| ScaleXP Ltd | Finance | Financial reporting and revenue analytics on billing and contract data |
United Kingdom
|
Customer personal data processed for the Oneserve platform |
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