Odoo SA Subprocessors
Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.
- Subprocessors
- 14
- Categories
- 5
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| OVH S.A.S. PP ✓ | Cloud Infrastructure | Infrastructure and hosting of Odoo.com (production + backups), Odoo SaaS (production + backups), Odoo.SH (backups), DDOS Protection, SecNumCloud | – | Production data from Odoo.com and its affiliate services, including Odoo Online (SaaS) Customer Databases, and the Odoo Database Upgrade services, including Customer databases currently being upgraded; Backup data for all Odoo cloud services; Standby replication for SecNumCloud PA Service. |
| Google Cloud EMEA Ltd PP ✓ | Cloud Infrastructure | Infrastructure and hosting of Odoo.com (production + backups), Odoo SaaS (production + backups), Odoo.SH (production + backups), DDOS Protection | – | Production data from Odoo.com and its affiliate services, including Odoo Online (SaaS) and Odoo.SH (PaaS) Customer Databases and the Odoo Database Upgrade services, including Customer databases currently being upgraded; Backup data for all Odoo cloud services. |
| Outscale S.A.S. (a Dassault Systèmes brand) PP ✓ | Cloud Infrastructure | Infrastructure and hosting (SecNumCloud) | – | The Odoo PA service, which handles transmission of electronic invoices between French businesses and the French tax authority (DGFiP) via the Portail Public de Facturation (PPF), in compliance with the French e-invoicing mandate. |
| Scaleway S.A.S. PP ✓ | Cloud Infrastructure | Infrastructure (Email) | – | Outgoing mail server infrastructure, used to deliver transactional and service emails originating from the Odoo Cloud. No email content stored beyond what is strictly necessary during delivery. |
| Amazon Web Services, Inc. PP ✓ | Cloud Infrastructure | Infrastructure and hosting for selected non-EU Odoo hosting regions (production), DDoS Protection | – | Production data from Odoo Online (SaaS) and Odoo.SH (PaaS) Customer Databases for non-EU hosting regions. |
| FullStory PP | Analytics | Free trial session recording after consent (currently inactive) | – | No customer data is actively shared with or processed by FullStory at this time. FullStory was previously used to record free trial sessions (after user consent) for UX improvement purposes, and is retained as an authorized subprocessor for potential future use. |
| Paypal PP | Payment Processing | Payment processing on Odoo.com. | – | Order details (amount, description, reference), Customer name and email. Only stored by Paypal: credit card info. |
| Ingenico Payment Services PP | Payment Processing | Payment processing on Odoo.com. | – | Order details (amount, description, reference), Customer name and email. Only stored by Ingenico: credit card info. |
| Stripe PP | Payment Processing | Payment processing on Odoo.com. | – | Order details (amount, description, reference), Customer name and email. Only stored by Stripe: credit card info. |
| Adyen PP | Payment Processing | Payment processing on Odoo.com. | – | Order details (amount, description, reference), Customer name and email. Only stored by Adyen: credit card info. |
| Google Tag Manager PP | Analytics | Website audience analysis. | – | Ads Campaign Data, Browser data, visited pages. |
| Google reCAPTCHA PP | Security | Form protection. | – | Browser and device characteristics, Google cookies. |
| Clearbit PP | Data Enrichment | Retrieval of business info for prospection reasons. | – | Retrieved from Clearbit for visitors coming from EU companies: name, sector, est. size, est. revenue, website, social media and general contact info. Retrieved from Clearbit for visitors coming from non-EU companies: same as for EU companies, plus contact info for company executives, if known. |
| CloudFlare PP | Cloud Infrastructure | Distributed caching of static resources and images of Odoo.com. | – | Browser and device characteristics, CloudFlare cookies. |
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