Natterbox Ltd Subprocessors
Natterbox provides cloud telephony, voice, and contact center solutions for Salesforce, including call recording and conversational AI products.
- Subprocessors
- 33
- Locations
- 10
- Categories
- 16
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Twilio ↗ | Communications | SMS and Inbound Voice Services |
 United States
|
Customer's Client's Personal Information and Customer's Staff Personal Information |
| Amazon Web Services ↗ | Cloud Infrastructure | Cloud based services for telecoms routing and recording storage |
 Luxembourg
|
Customer's Client's Personal Information and Customer's Staff Personal Information |
| Deepgram ↗ | AI | Call transcription services |
United States
|
Customer's Client's Personal Information and Customer's Staff Personal Information |
| LivePerson ↗ | Communications | Call transcription services |
United States
|
Customer's Client's Personal Information and Customer's Staff Personal Information |
| Elasticsearch ↗ | Search | Database search system |
 Norway
|
Customer's Client's Personal Information |
| Assist Software ↗ | Consulting | Outsourced development and platform administration services |
 Romania
|
Customer's Client's Personal Information |
| PCI PAL ↗ | Payment Processing | Partner for PCI DSS compliant card payment processing |
 United Kingdom
|
Customer's Client's Personal Information |
| ScreenMeet ↗ | Customer Support | Partner for Remote Assist Product |
United States
|
Customer's Client's Personal Information and Customer's Staff Personal Information |
| Automat-IT ↗ | Consulting | Outsourced platform administration services |
United Kingdom
|
Customer's Client's Personal Information and Customer's Staff Personal Information |
| ElevenLabs ↗ | AI | Text-to-voice services for Natterbox Conversational AI Products |
United States
|
Customer's Client's Personal Information and Customer's Staff Personal Information |
| Krisp ↗ | AI | Speech enhancement libraries for Natterbox Conversational AI Products |
United States
|
Customer's Client's Personal Information and Customer's Staff Personal Information |
| Bandwidth ↗ | Communications | Number provider and call termination |
United States
|
Customer's Staff Personal Information |
| BICS ↗ | Communications | Number provider and call termination |
 Belgium
|
Customer's Staff Personal Information |
| BT Wholesale ↗ | Communications | Number provider and call termination |
United Kingdom
|
Customer's Staff Personal Information |
| Colt Technology Services ↗ | Communications | Number provider and call termination |
United Kingdom
|
Customer's Staff Personal Information |
| Commschoice ↗ | Communications | Number provider and call termination |
 Australia
|
Customer's Staff Personal Information |
| Magrathea Telecommunications ↗ | Communications | Number provider and call termination |
United Kingdom
|
Customer's Staff Personal Information |
| Voxbone ↗ | Communications | Telecom number provider and carrier |
Belgium
|
Customer's Staff Personal Information |
| OwnBackup ↗ | Backup | Data backup system for Salesforce |
United States
|
Customer's Staff Personal Information |
| Salesforce ↗ | CRM | Internal CRM and business information management tools |
United Kingdom
|
Customer's Staff Personal Information |
| Google ↗ | Cloud Infrastructure | Google Workspace for email, document storage and calls/messaging |
United States
|
Customer's Staff Personal Information |
| Okta ↗ | Authentication | Salesforce single sign-on functionality for Freedom Mobile and Freedom Web |
United States
|
Customer's Staff Personal Information |
| Textmarketer ↗ | Communications | SMS messaging services |
United Kingdom
|
Customer's Staff Personal Information |
| Atlassian ↗ | Productivity | Documentation, ticketing and support tools |
Australia
|
Customer's Staff Personal Information |
| Conga ↗ | Documents | Salesforce-based electronic document and contract signing platform |
United States
|
Customer's Staff Personal Information |
| Curious Cognition ↗ | Marketing | Outsourced marketing services |
United Kingdom
|
Customer's Staff Personal Information |
| Leadfeeder ↗ | Sales | Lead generation and management tools |
United States
|
Customer's Staff Personal Information |
| Livestorm ↗ | Video | Webinar provider |
 France
|
Customer's Staff Personal Information |
| LULU Software ↗ | Software | SodaPDF Electronic document signing system |
 Canada
|
Customer's Staff Personal Information |
| Qualified ↗ | Sales | Lead generation and management tools |
United States
|
Customer's Staff Personal Information |
| Reachdesk ↗ | Marketing | Rewards and e-gifting platform |
United Kingdom
|
Customer's Staff Personal Information |
| Slack ↗ | Communications | Internal messaging and communication platform |
 Ireland
|
Customer's Staff Personal Information |
| Stripe ↗ | Payment Processing | Payment gateway for specific products |
United Kingdom
|
Customer's Client's Personal Information |
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