MacStadium Subprocessors

MacStadium provides Mac cloud infrastructure and bare metal services for developers and enterprises.

Cloud Infrastructure macstadium.com
Subprocessors
23
Locations
8
Categories
18
Last scanned

23 subprocessors

Name Category Purpose Location Data processed
Amazon ↗ Cloud Infrastructure Cloud Hosting of the MacStadium customer portal, corporate data storage, and Identity Access Management Services United States Name, E-mail, phone number and IP address
Amplitude ↗ Analytics Data Analytics & Visualization Software United States Email, IP Address
Atlassian ↗ Productivity Service provisioning & customer support (Jira, Confluence, Trello, OpsGenie, Statuspage) United States Name, Email, Phone #
Authorize.net ↗ Payment Processing Payment Processing United States Name, Billing Address, Phone #, Credit Card
Chargebee ↗ Billing Subscription Billing Platform United States E-mail, Billing Address, Phone #
Gong ↗ Sales Revenue Intelligence & Customer Engagement Platform United States Name, Title, Phone #, Email
Microsoft ↗ Cloud Infrastructure O365 Email, SharePoint, OneDrive, and Clarity. United States European Union Name, Title, Billing Address, Phone #, Email
NetSuite ↗ ERP ERP System United States Name, Title, Billing Address, Phone #, Email
PandaDoc ↗ Documents Contract Signature Software United States Name, Title, Billing Address, Phone #, Email
Rapid7 ↗ Security Log monitoring, Security Incident Event Management, and 24/7 Security Operations Center Managed Detection & Response services United States Email, IP Address
SafeBase ↗ Software Hosting of MacStadium Security & Compliance Trust Center and email notification to customers of updates United States Email Address
Salesforce ↗ CRM Sales Automation Platform (Slack, Marketing Cloud, Troops, Tableau) United States Name, Title, Billing Address, Phone #, Email
Segment ↗ Analytics Event Management Platform United States Email and IP Address
Snowflake ↗ Data Warehouse Managed Cloud Based Data Warehouse United States Name, Email, IP Address, and log activity data
Stitch Data ↗ Data Platform ETL Data Pipeline United States Email Address
Twilio ↗ Communications Sendgrid Email Relay Provider United States Email Address
Zapier ↗ Automation Workflow integration for customer support case management systems United States Customer support ticket information, including contact information and customer content processed as part of troubleshooting issues.
Intercom ↗ Customer Support Integration with MacStadium support portal for customer engagement United States Name, Email Address
MaxMind ↗ Data Enrichment minFraud fraud detection service United States Name, Billing Address, Email, IP Address, Phone #
Zendesk ↗ Customer Support Customer Service & Support Platform United States European Union Asia Pacific First Name, Last Name, Business Title, Phone #, Email Address
HubSpot ↗ CRM Customer Engagement and Marketing Automation United States European Union Name, email address, address, and phone number
Anthropic ↗ AI MacStadium customer support chatbot United States Europe Asia Australia Customer support tickets/conversations, system configuration data, performance/telemetry data, server IP addresses, power states, diagnostic output, contact information (email, name), and technical identifiers (IP addresses, device IDs)
Plain ↗ Customer Support Customer support management system EU - London United Kingdom First Name, Last Name, Business Title, Phone #, Email Address

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