Lorikeet Subprocessors
Lorikeet is a customer support AI platform for complex businesses, built for data security and privacy from the ground up and partnered with Vanta for SOC II compliance.
- Subprocessors
- 23
- Locations
- 1
- Categories
- 4
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Google Cloud Platform | Cloud Infrastructure | Cloud provider | – | – |
| OpenAI ↗ | AI | LLM model and inference |
 United States
|
– |
| Anthropic ↗ | AI | LLM model and inference |
United States
|
– |
| Baseten ↗ | AI | LLM inference using open-weight models on a ZDR basis with no model training |
United States
|
– |
| Groq ↗ | AI | LLM inference |
United States
|
– |
| Cartesia ↗ | AI | Text to speech |
United States
|
– |
| Cerebras Systems ↗ | AI | LLM inference provider | – | – |
| Merge ↗ | Integration | Integration with third-party ticketing systems |
United States
|
– |
| Braintrust ↗ | AI | Testing and monitoring of low-level LLM tasks | – | – |
| Fireworks AI ↗ | AI | LLM inference services for the AI agent system |
United States
|
– |
| Vercel | Cloud Infrastructure | AI Gateway services — unified API routing layer load-balancing LLM inference requests with Zero Data Retention |
United States
|
prompts, outputs, and sensitive data (not retained after requests) |
| DigitalOcean | Cloud Infrastructure | LLM inference capacity for open-weight models; does not store inputs or outputs and does not use customer data to train models |
United States
|
open-weight model inputs and outputs (not stored) |
| Modal | AI | LLM inference using open-weight models on a ZDR basis with no model training |
United States
|
– |
| OpenRouter | AI | LLM inference services on a ZDR and no-model-training basis |
United States
|
– |
| Deepgram | AI | Speech-to-text transcription for live and recorded customer call audio and post-call transcripts for AI voice agents |
United States
|
customer call audio and transcripts |
| LiveKit | Communications | Real-time media transport for voice calls between the telephone network and AI voice agents; composes call recordings written to Lorikeet's own storage |
United States
|
real-time voice call audio and call recordings |
| Twilio | Communications | Phone numbers and carrier connectivity for voice calls, SMS, and WhatsApp messages between end customers and AI agents |
United States
|
voice, SMS, and WhatsApp communications |
| ElevenLabs | AI | Text-to-speech voice synthesis and custom voices for AI voice agents |
United States
|
– |
| AssemblyAI | AI | Speech-to-text transcription for live customer call audio; failover and quality-comparison provider alongside the primary transcription vendor |
United States
|
live customer call audio |
| Amazon Web Services | Cloud Infrastructure | Hosts failover and additional cloud services in parallel with GCP | Global | – |
| TypeSafe AI | AI | LLM inference services provided on a ZDR basis |
United States
|
– |
| Celeris ↗ | AI | LLM inference on a ZDR basis |
United States
|
– |
| Inception | AI | LLM inference on a ZDR basis |
United States
|
– |
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