LivePerson Subprocessors
LivePerson provides the Conversational Cloud, an AI-powered conversational platform for digital customer engagement across messaging, voice, and social channels.
- Subprocessors
- 44
- Locations
- 26
- Categories
- 13
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services (AWS) | Cloud Infrastructure | Data Center – Multi-cloud infrastructure and security |
 United Kingdom
 United States
 Australia
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Microsoft Azure | Cloud Infrastructure | Data Center – Multi-cloud infrastructure and security; Generative AI |
United Kingdom
 Ireland
 Netherlands
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Equinix | Cloud Infrastructure | Data Center infrastructure |
United Kingdom
Australia
Netherlands
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Google Cloud Platform | Cloud Infrastructure | Data Center – Multi-cloud; Generative AI |
United Kingdom
 Belgium
Australia
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Master of Code | Customer Support | Labor Provider – Delivery Services |
 Ukraine
 Canada
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Salesforce | CRM | Add-on Integrations & Services – Technology partner |
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| ServiceNow | IT Service Management | Integrations & Services – Cloud Ticketing Services |
Netherlands
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Apple | Technology | Add-on Integrations & Services – Technology partner for Apple Messages for Business |
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Meta | Social Media | Add-on Integrations & Services – Technology partner for Facebook Messenger / Instagram |
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Meta Defender | Security | Infrastructure & Security – Technology partner for File sharing |
United Kingdom
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Workato | Automation | Add-on Integrations & Services – Technology partner for iHub custom integrations |
 Germany
 Switzerland
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Kakao | Communications | Add-on Integrations & Services – Technology partner for Kakao messaging |
 South Korea
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| LINE | Communications | Add-on Integrations & Services – Technology partner for Line messaging |
 Japan
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| ALLCloud Platforms | Cloud Infrastructure | Infrastructure & Security – Cloud Security Services for Proactive messaging / hosted custom solutions |
 Israel
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| OpenMarket | Communications | Add-on Integrations & Services – Cloud-based SMS Services |
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Telnyx | Communications | Add-on Integrations & Services – Cloud-based SMS Services for SMS & Voice; RCS |
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Twilio | Communications | Add-on Integrations & Services – Cloud-based SMS Services for SMS, post-conversation surveys/email transcript |
United States
Ireland
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| MongoDB | Database | Infrastructure & Security – Technology partner for Tenfold / LP Anywhere |
Ireland
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Prokopto | Customer Support | Labor Provider for Tenfold / LP Anywhere |
Canada
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Trineo | Customer Support | Labor Provider for Tenfold / LP Anywhere |
 Poland
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| X | Social Media | Add-on Integrations & Services – Technology partner for Twitter |
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Viber Media | Communications | Add-on Integrations & Services – Technology partner for Viber |
 Luxembourg
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Tencent | Social Media | Add-on Integrations & Services – Technology partner for WeChat |
 China
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| TTEC Services | Outsourcing | Add-on Integrations & Services – Technology partner for LivePerson Connector for Amazon Connect; Labor Services |
United States
United Kingdom
 India
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Communications | Add-on Integrations & Services – Technology partner for WhatsApp |
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform | |
| 24/7 InTouch | Customer Support | Labor Services |
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| ACESOFT | Customer Support | Labor Provider – Delivery Services |
India
Canada
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| American Contact (Atel) | Customer Support | Labor Services |
United States
 Mexico
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| BeFor | Customer Support | Labor Services |
 Italy
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Communication Business Avenue (CBA) | Customer Support | Labor Services |
Japan
United Kingdom
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Conversation Talent Network | Customer Support | Labor Services |
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| DefinedCrowd (DefinedAI) | AI | Business Support – Annotation Services |
United States
Italy
 France
Germany
Japan
 Indonesia
 Portugal
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Deloitte Consulting Pty Ltd | Consulting | Customer Support – Labor Services |
Australia
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Digit88 Technologies | Customer Support | Labor Provider |
India
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Emerge BPO (now Itel) | Customer Support | Labor Services |
Guyana
United States
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| GulfCX | Customer Support | Labor Services | Bahrain | Consumer data in connection with Conversational Cloud / LiveEngage platform |
| I Am Helium Pty Ltd | Customer Support | Labor Services |
Australia
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| IT Solutions Limited | Customer Support | Labor Services |
Ireland
India
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Interact CC | Customer Support | Labor Services |
United Kingdom
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Nativa | Customer Support | Delivery Services |
Mexico
LATAM
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| OfficePartners 360 (OP360) | Customer Support | Delivery Services |
 Philippines
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Probe Group Pty Ltd | Customer Support | Labor Services |
Australia
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Sitel Operating | Customer Support | Labor Services |
United States
India
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
| Tech Mahindra Business Services | Outsourcing | Labor Services |
United States
India
|
Consumer data in connection with Conversational Cloud / LiveEngage platform |
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