Line2 Subprocessors
Line2 is a business phone and communications service providing virtual phone numbers, voice, SMS/MMS, and app-based calling for small businesses and professionals.
- Subprocessors
- 12
- Locations
- 1
- Categories
- 8
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Pendo | Analytics | Customer success platform and analytics to measure customer success. |
 United States
|
Name, email address, etc. |
| TrustPilot | Reviews | Online reputation and review platform allowing customers to rate services and provide comments. |
United States
|
Customer ratings and comments about Line2 services. |
| Salesforce | CRM | CRM and live chat support via Salesforce Service Cloud; stores lead and customer information and assists with live chat support. |
United States
|
Lead and customer information; support ticket data including name, email address, and attachments. |
| Zendesk | Customer Support | Live chat support assistance. |
United States
|
Data contained in support tickets, including name, email address, and attachments to tickets. |
| AppsFlyer | Analytics | iOS and Android mobile marketing analytics and attribution for app usage. |
United States
|
Customer usage data within the Line2 app. |
| Consensus eFax Developer API | Communications | Outbound faxing for Onebox and eVoice services. |
United States
|
Outbound fax content the customer wants to send. |
| Chase Paymentech / JP Morgan | Payment Processing | Payment processing and secure storage of customer credit card information. |
United States
|
Customer credit card information. |
| Nuance Communications Voice-to-text | AI | Conversational AI platform for voicemail transcription within voice systems. |
United States
|
Customer voicemail messages sent for transcription. |
| Amazon Web Services (AWS Polly) | Cloud Infrastructure | Automated text-to-speech engine for automated greetings. |
United States
|
Text and preferred voice/language used to generate greeting audio files. |
| PayPal / Braintree | Payment Processing | Payment processing and secure storage of customer credit card information. |
United States
|
Customer credit card information. |
| Inteliquent / Onvoy / Synch | Communications | Telephony carrier for voice services and phone number inventory management. |
United States
|
Phone number and settings information. |
| Global Crossing / Level3 / CenturyLink / Lumen | Communications | Telephony carrier for voice calls and international numbers for the US system. |
United States
|
Phone inventory and voice call data. |
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