Leena AI Subprocessors
Leena AI is an enterprise AI agentic platform that automates employee experience and HR service delivery, including HR service desk and employee support workflows.
- Subprocessors
- 12
- Locations
- 16
- Categories
- 4
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Infrastructure as a service (IaaS) hosting for the Leena AI solution |
By default USA
can be hosted in Canada
Europe
UAE
 India
 Singapore
 Indonesia
|
Customer data hosted on Leena AI-managed AWS instance |
| Twilio ↗ | Communications | Sending SMS to users | By default USA can be localised in select locations | User contact data for SMS notifications |
| SendGrid ↗ | Sending emails to users | By default USA can be localised in select locations | User email data for email notifications | |
| Mailgun ↗ | Sending emails to users | By default USA can be localised in select locations | User email data for email notifications | |
| Gupshup ↗ | Communications | Gateway to use WhatsApp APIs | By default USA can be localised in select locations | User messaging data for WhatsApp interface |
| Microsoft Azure ↗ | Cloud Infrastructure | Infrastructure as a service (IaaS) hosting for the Leena AI solution |
By default USA
can be hosted in Canada
Qatar
India
|
Customer data hosted on Leena AI-managed Azure instance |
| Infobip ↗ | Communications | Gateway to use WhatsApp APIs | By default USA can be localised in Brazil EU Region-locked (Germany) Global (Germany) Great Brit | User messaging data for WhatsApp interface |
| Google Cloud Platform ↗ | Cloud Infrastructure | Infrastructure as a service (IaaS) hosting for the Leena AI solution | Kingdom of Saudi Arabia | Customer data hosted on Leena AI-managed GCP instance |
| OpenAI ↗ | AI | To enhance customer support and engagement through automated, conversational interactions | California U.S.A | Customer support and engagement data; internal operations data |
| Google Gemini ↗ | AI | To improve internal knowledge sharing and productivity by providing AI-powered assistance for information retrieval and task completion |
 United States
|
Internal knowledge and task data |
| Retell AI ↗ | AI | Voice AI agent platform used to power voice calls for customers who use voice features; build, deploy, and monitor AI voice agents handling customer interactions over the phone |
United States
|
Voice call and customer interaction data for voice-feature customers |
| Anthropic ↗ | AI | To enhance customer support and engagement through automated, conversational interactions |
United States
|
Customer support and engagement data |
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