Kapso Subprocessors
Kapso provides customer engagement and support services, including AI-powered features, messaging, and communication tools for developers.
- Subprocessors
- 29
- Locations
- 14
- Categories
- 14
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Render Services, Inc. | Cloud Infrastructure | Application hosting, workers, compute, and managed Redis |
 United States
|
application records, customer content, operational data, and service credentials |
| PlanetScale, Inc. | Database | Managed PostgreSQL |
United States
|
customer content, project configuration, application records, and associated identifiers |
| Cloudflare, Inc. | Cloud Infrastructure | Object storage, edge functions, delivery, and security |
United States
global network locations
|
media, files, configured function inputs/results, requests, and technical metadata |
| Elasticsearch B.V. / Elastic | Search | Customer-facing log storage/search and operational diagnostics | United States or configured Elastic Cloud location | configured request/response logs, message/webhook events, execution events, and associated identifiers/content |
| Functional Software, Inc. (Sentry) | Error Tracking | Error diagnostics |
United States
|
filtered exception, request, breadcrumb, and technical context, including customer identifiers or content where present in an error |
| Better Stack, Inc. | Monitoring | Uptime monitoring, status pages, and incident telemetry |
United States
provider locations
|
service availability, incident metadata, and limited request data |
| Datadog, Inc. | Monitoring | Infrastructure and application monitoring |
United States
|
metrics, traces, logs, and associated identifiers where collected |
| Resend | Service email delivery including workflow/agent failure and service notifications; also account, onboarding, marketing, and business email |
United States
|
recipients, notification content, execution/error details where included, and delivery metadata | |
| PostHog, Inc. | Analytics | Product diagnostics and selected interaction recordings; website and account analytics |
United States
|
events, technical metadata, and associated project/message/conversation identifiers where included |
| Slack Technologies Limited / Slack Technologies, LLC and applicable affiliates | Communications | Support and incident collaboration where customer personal data is included |
United States
provider access
processing locations may vary
|
relevant case descriptions, service identifiers, diagnostic excerpts, and investigation messages |
| Supabase Pte. Ltd. | Database | Support-case storage, support automation, and search | United States (Ohio primary databases) other provider locations where applicable | case records, ticket threads, investigation artifacts, service identifiers, and search queries where they include customer personal data |
| Vercel Inc. | Cloud Infrastructure | Hosting and server-side operation of Kapso’s support application | United States (Washington DC configured function region) global delivery network | support-case data handled by the application and associated technical metadata |
| Google LLC / Google Cloud | Cloud Infrastructure | Google AI/live-assistance features and Google-hosted agent messaging/infrastructure routes |
United States
other configured provider locations
|
Gemini inference and live assistance, including microphone audio, shared screen images, prompts, and outputs; Pub/Sub invocation/results and technical metadata |
| E2B, Inc. | AI | Sandbox/code-execution features |
United States
|
commands, files, execution inputs/results, and temporary execution credentials |
| Pipedream, Inc. | Automation | Connected-app authentication and actions through Kapso’s Pipedream Connect project |
United States
|
connected-account credentials and metadata, user/project identifiers, configured action inputs/results |
| OpenAI, L.L.C. | AI | Relevant AI model/features through Kapso-managed credentials |
United States
|
prompts, context, files, tool inputs, and outputs |
| Anthropic PBC | AI | Relevant AI model/features through Kapso-managed credentials |
United States
|
prompts, context, files, tool inputs, and outputs |
| OpenRouter, Inc. | AI | Relevant AI model routes through Kapso’s account |
United States
downstream model-provider locations may vary
|
prompts, context, model routing metadata, and outputs |
| ElevenLabs, Inc. | AI | Audio transcription and related voice features |
United States
provider locations
|
audio recordings, transcription results, and associated technical metadata |
| Exa Labs, Inc. | AI | Agent web-search tool |
United States
provider locations
|
search objectives, queries, customer-provided context included in them, and results |
| Twilio Inc. | Communications | Kapso-managed telephone-number, verification, or calling routes |
United States
global network locations
|
phone numbers, routing/verification data, and recordings/content where enabled |
| SignalWire, Inc. | Communications | Kapso-managed telephone numbers, verification, or calling |
United States
global network locations
|
phone numbers, routing/verification data, and recordings/content where enabled |
| Telnyx LLC | Communications | Kapso-managed telephone numbers, verification, or calling |
United States
global network locations
|
phone numbers, routing/verification data, and recordings/content where enabled |
| Meta Platforms, Inc., WhatsApp LLC, and applicable affiliates | Communications | WhatsApp Business Platform connectivity |
United States
global provider locations
|
messages, media, contacts, templates, business-account information, and delivery metadata |
| Stripe, Inc. and applicable affiliates | Payment Processing | Kapso subscription payments, prepaid credits, billing, invoicing, and fraud prevention | – | – |
| UserCheck | Identity | Signup and account-email validation and abuse prevention | – | – |
| Google Ads | Advertising | Advertising conversion measurement and campaign attribution | – | – |
| Meta Ads | Advertising | Advertising conversion measurement and campaign attribution; separate from WhatsApp service processing | – | – |
| X Corp. | Social Media | Advertising measurement and campaign attribution where enabled | – | – |
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