Juble.io Subprocessors

Juble.io provides customer support helpdesk tools purpose-built for Amazon sellers and e-commerce support teams managing multi-marketplace operations.

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Subprocessors
7
Categories
5
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7 subprocessors

Name Category Purpose Location Data processed
Google Cloud Platform (GCP) ↗ DPA Cloud Infrastructure Cloud infrastructure — compute, storage, networking, and database services that power the Juble.io platform. – –
Firebase (Google) ↗ PP Cloud Infrastructure Authentication, real-time database, and app hosting services built on GCP. – –
Stripe ↗ DPA Payment Processing Payment processing and subscription billing management. Juble.io does not store credit card or payment card data — all payment data is handled by Stripe directly. – Payment card data
HelpScout ↗ DPA Customer Support Support ticket management and customer communication platform used by the Juble.io support team. – –
LogRocket ↗ PP Analytics Session replay and error monitoring in the Juble.io app. LogRocket records user sessions (clicks, navigation, network activity) to help debug issues and improve the product. – User-identifiable information such as names, email addresses, and support ticket content; session clicks, navigation, network activity
Google Analytics / Google Tag Manager ↗ PP Analytics Website analytics — used on juble.io to understand how visitors interact with the marketing website. Analytics are only activated after visitor consent. No analytics data is collected from within the Juble.io app itself. – Website visitor interaction data
SendGrid (Twilio) ↗ DPA Email Transactional email delivery — used to send workspace invitations, notifications, and email channel processing. SendGrid processes recipient email addresses and message content on behalf of Juble.io. – Recipient email addresses and message content

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