January Technologies Subprocessors
January Technologies operates a financial technology platform that processes client data including consumer NPI, bank account data, and cardholder payment data.
- Subprocessors
- 32
- Locations
- 2
- Categories
- 15
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| AWS | Cloud Infrastructure | Cloud hosting |
|
All Client Data, including consumer NPI (but no cardholder data) |
| Plaid ↗ | Fintech | Bank account data access |
|
Consumer-authorized bank account data |
| Vapi ↗ | Communications | Voice calls |
|
Call audio, transcripts, identity-verification data, account and payment data, spoken card data |
| Front ↗ | Customer Support | Support email |
|
Client email threads |
| Twilio | Communications | Phone and voice |
|
Phone numbers, call audio, consumer name |
| Gong | Sales | Sales intelligence |
|
May be exposed to client data |
| Temporal ↗ | Cloud Infrastructure | Workflow orchestration |
|
Workflow data. Can include consumer NPI and call transcripts. |
| Airbyte | Data Platform | Data storage and processing |
|
Consumer NPI (including SSN, DOB) and account data. In transit only. |
| Snowflake ↗ | Data Warehouse | Data storage and processing |
|
Consumer NPI (name, contact data, SSN, DOB), account and payment data |
| Nuvei | Payment Processing | Payments |
|
Cardholder data, payment details |
| OpenAI ↗ | AI | Engineering / call transcript processing via Vapi |
|
Call transcript text, tool inputs (including spoken card details during card capture) via Vapi |
| Zendesk ↗ | Customer Support | Customer support |
|
Consumer PII, account information, email content |
| ElevenLabs ↗ | AI | Caller audio via Vapi |
|
Caller audio via Vapi |
| VoApps ↗ | Communications | – |
|
– |
| Usersnap ↗ | Customer Feedback | Browser sessions |
|
Browser sessions |
| Tabapay | Payment Processing | Payments |
|
Encrypted card credentials, payment amounts. Will end by end of 2026 |
| Solutions by Text ↗ | Communications | SMS |
|
Phone numbers, consumer name, SMS content |
| Modern Treasury ↗ | Payment Processing | Payments |
|
Consumer name, bank account details, payment amounts |
| MicroBilt ↗ | Data Enrichment | Consumer data |
|
Consumer name, SSN |
| LogRocket ↗ | Analytics | Session replay |
|
Masked session data |
| Lob ↗ |
|
Consumer name, mailing address, letter content | ||
| Linear ↗ | Productivity | Collaboration |
|
May be exposed to client data |
| Google Workspace ↗ | Productivity | Identity provider / corporate documents |
|
Client information in corporate documents |
| Fivetran ↗ | Data Platform | Data replication |
|
Phone numbers, call logs, transcripts, chat content. In transit only. |
| Experian ↗ | Data Enrichment | Consumer credit data |
|
Consumer name, SSN, DOB, address, phone |
| Deepgram ↗ | AI | Caller audio via Vapi |
|
Caller audio via Vapi |
| dbt ↗ | Data Platform | Data warehouse access |
|
Access to data warehouse data. No storage. Sample rows can show in previews. |
| Datadog ↗ | Monitoring | Cloud monitoring / telemetry | Global | Telemetry |
| Cresta ↗ | AI | Call intelligence |
|
Call audio, transcripts, consumer metadata |
| Asana ↗ | Productivity | Collaboration |
|
May be exposed to client data |
| AssemblyAI ↗ | AI | Caller audio via Vapi |
|
Caller audio via Vapi |
| Anthropic ↗ | AI | Internal staff work |
|
Client information in internal staff work. No consumer PII or NPI. |
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