Intouch Insight Subprocessors
Intouch Insight is a North American customer experience (CX) solutions provider that empowers multi-location businesses to achieve operational excellence through mystery shopping, operational audits, and proprietary tools including checklist and inspection software, surveys, and a CX platform.
- Subprocessors
- 21
- Locations
- 1
- Categories
- 13
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Infrastructure Hosting |
|
Core product |
| Auth0 | Authentication | User authentication |
|
Core product |
| Mailgun | Email delivery |
|
Core product | |
| Datadog ↗ | Monitoring | Logging & Monitoring |
|
Core product |
| Sentry ↗ | Error Tracking | Logging & Monitoring |
|
Core product |
| Elastic Cloud (Managed Service) ↗ | Database | Database Hosting |
|
Core Product - Cases and Followups |
| IBM Cloud Services ↗ | Cloud Infrastructure | Sentiment Analysis |
|
Core product |
| SimpleTexting ↗ | Communications | Consumer outreach campaigns |
|
IntouchCapture |
| Mailchimp ↗ | Consumer outreach campaigns |
|
IntouchCapture | |
| Twilio ↗ | Communications | SMS Alerts and Outreach | – | Core Product |
| Supademo ↗ | Product | Interactive product demos and onboarding | – | Core product |
| Stripe ↗ | Payment Processing | Credit Card Payments |
|
Finance and payments |
| HubSpot ↗ | CRM | Support and account management |
|
Account Management |
| Zendesk | Customer Support | Support and account management |
|
Customer Support Tool |
| Asana | Productivity | Shop and Audit Program Management |
|
Collaboration |
| LiveShopper ↗ | Market Research | Shop and Audit Fielding |
|
Fielding Operations Platform |
| Prism Intelligence ↗ | Market Research | Shop and Audit Fielding |
|
Fielding Operations Platform |
| Shopmetrics | Market Research | Shop and Audit Fielding |
|
Fielding Operations Platform |
| Clear Evaluations ↗ | Market Research | Shop and Audit Fielding |
|
Video Mystery Shopping Fielding |
| Preferred Investigation ↗ | Market Research | Shop and Audit Fielding |
|
Nevada Mystery Shop Fielding |
| QSI Specialists ↗ | Market Research | Shop and Audit Fielding |
|
Nevada Mystery Shop Fielding |
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