InformaIT Subprocessors
Cloud software for regulated artwork, copy and content compliance review in life sciences, medical devices and consumer goods.
- Subprocessors
- 6
- Locations
- 11
- Categories
- 6
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Atlassian Pty Ltd ↗ | Customer Support | Customer support desk | EU (in-scope product data) | Support tickets: contact details, ticket content, attachments |
| Egnyte, Inc. ↗ | File Sharing | Secure file exchange with customers |
 European Union
|
Files exchanged with the customer and names and emails of the people exchanging them |
| Google Cloud EMEA Limited ↗ | Cloud Infrastructure | Hosting and backup of customer instances |
EU (Belgium) by default
also UK
 United States
 Singapore
 India
Hong Kong depending on customer region
|
All data in the customer instance: user accounts, uploaded files, comparison results, audit trail, backups |
| Mailgun Technologies, Inc. (Sinch) ↗ | Delivery of service emails and KPI reports |
United States
|
Recipient names and email addresses; content of service emails | |
| Microsoft Ireland Operations Limited (Microsoft 365) ↗ | Productivity | Email and collaboration used in customer support and correspondence |
European Union
|
Contact details; files and ticket content exchanged with customers |
| Slack Technologies Limited (Salesforce) ↗ | Communications | Internal collaboration where customer support matters are discussed | EU (Frankfurt backups Paris) some metadata processed in the US | Contact details; files and ticket content shared internally |
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