Idox Group Subprocessors
Idox Group provides software and services to the public sector, including document management, elections, and property solutions.
- Subprocessors
- 30
- Locations
- 6
- Categories
- 18
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Access UK Ltd (People HR) | HR | All HR related data processing |
 United Kingdom
|
HR Records for all Idox Employees |
| Adobe | Documents | Document eSign facilities - cloud stored |
United Kingdom
|
Idox employee and customer contract signing data |
| Atlassian | Productivity | Internal requests and project tracking | NL | Internal requests and project tracking data for all Idox products |
| Aviva | Finance | Employee pension information |
United Kingdom
|
Employee pension information for all Idox employees |
| Amazon Web Services | Cloud Infrastructure | PaaS Data center services, cloud infrastructure services, analytics tools |
United Kingdom
|
Electoral Services, Idox Cloud, and GiS products data |
| Microsoft Azure | Cloud Infrastructure | PaaS Data center services, cloud infrastructure services, analytics tools |
United Kingdom
|
GiS products data |
| Breathe HR | HR | GiS Division HR related data processing |
United Kingdom
|
GiS Division HR Data |
| Bytes | Consulting | Internal system configuration and consultancy |
United Kingdom
|
Corporate Comms and Storage data |
| Citation Group | Compliance | Visibility of internal documents during audit process |
United Kingdom
|
Internal documents (no access to customer data) |
| Citrix | Software | Remote support and management |
United Kingdom
|
Remote support and management data for all products and services |
| ClickTravel (TravelPerk) | Travel | Idox employee travel and accommodation booking system |
 European Union
|
Employee travel and accommodation booking data |
| Cloud Direct | Backup | Encrypted offsite backup services for commercial and corporate data |
United Kingdom
|
Commercial and corporate data backups |
| ComCheck | Security | Asset disposal, including secure deletion destruction |
United Kingdom
|
Corporate and Colocation hosting hardware secure disposals |
| Freshworks/Freshdesk | Customer Support | Internal corporate IT ticketing system | DE | Corporate systems support data |
| Health Partners Group | HR | Workforce wellbeing services |
United Kingdom
|
Employee wellbeing data |
| Hornbill | Customer Support | Customer Service Desk request and comms only |
United Kingdom
|
Customer Service Desk data (no end user PII/data) |
| HubSpot | Marketing | Processing prospect and customer data |
 United States
|
Prospect and customer data |
| Hugh Symons Information Management (HSIM) | Documents | Scanning of customer Elections related documents as part of the Idox Scanning Bureau service |
United Kingdom
|
Customer Elections related documents |
| Oracle Cloud Infrastructure | Cloud Infrastructure | PaaS Data center services, cloud infrastructure services, analytics tools | DE | Fusion Live EU data |
| OneCloud SARL (OCI) | Cloud Infrastructure | PaaS Data center services, cloud infrastructure services, analytics tools | MA | Fusion Live customer data stored in Morocco |
| Microsoft Office365 | Productivity | Office communication and document management tools (incl. Teams, OneDrive, Sharepoint, and Office app and AI) |
United Kingdom
|
Inter-office and customer communications data |
| Paragon Print / Communisis | Print fulfilment services |
United Kingdom
|
Elections services data | |
| Qualys | Security | Vulnerability detection and analysis across Idox hosted corporate and commercial assets |
European Union
|
Corporate and Commercial systems data (no PII access) |
| Restore DataShred | Security | On site DBD destruction and document shredding services |
United Kingdom
|
Physical office document destruction data |
| SkyTap (Kendryl Cloud) | Cloud Infrastructure | To provide a cloud environment for running virtual machines used by development, QA, professional services and support |
United States
|
Engineering Information Management Products data |
| SmartSurvey | Forms | Employee and customer surveys (data collection and reporting) |
United Kingdom
|
Employee and customer survey data |
| Stripe | Payment Processing | Online payment services |
United Kingdom
|
MyFundingCentral subscriptions/renewals data |
| Whistl Scotland Limited | Print fulfilment services |
United Kingdom
|
Elections services data | |
| Wiz.IO | Security | Vulnerability detection and analysis and AWS hosted services |
European Union
|
Idox Cloud AWS environments data (No access to PII) |
| X-On | Communications | Call routing, phone lines, audio recording and transfer |
United Kingdom
|
Integration with Engage product voice services data |
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