HeyStream Subprocessors

HeyStream is a live streaming platform built for B2B growth, providing webinar and streaming solutions.

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Subprocessors
10
Categories
9
Last scanned

10 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services (AWS) Cloud Infrastructure Application hosting, compute, storage, databases, queues, CDN-backed media delivery, logging, and infrastructure operations. – Account data, event data, attendee and contact data, recordings, uploaded files, usage data, and system logs.
Neon Database Managed Postgres database hosting. – Account data, billing metadata, workspace data, event data, contact and CRM data, and product configuration data.
Cloudflare Cloud Infrastructure DNS, proxying, and related edge-network services for selected domains and streaming endpoints. – IP addresses, request metadata, and traffic needed to route and protect requests.
LiveKit Video Real-time audio/video room infrastructure and egress support for live broadcast experiences. – Presenter and participant session data, live media metadata, connection identifiers, and room-level operational data.
Stripe Payment Processing Subscription billing, payment processing, and billing portal workflows. – Customer billing details, subscription records, payment method metadata, invoices, and transaction status data.
Resend Email Transactional and campaign email delivery. – Recipient email addresses, sender details, email content, delivery status, and related messaging metadata.
Sentry Error Tracking Error monitoring, diagnostics, and incident investigation. – Application error metadata, technical logs, request context, and limited user or account identifiers included in error events.
CloudConvert Media File conversion tasks where customers use document conversion features. – Files submitted for conversion and related conversion metadata.
OpenAI AI AI-assisted features such as content generation or analysis where those features are enabled and used. – Prompts, instructions, and content submitted through the relevant AI-powered workflow.
UserJot Customer Feedback Feedback board and authenticated feature-request workflows. – User identity details needed to authenticate and display feedback-board activity.
November 9, 2026
+10 added
  • + Amazon Web Services (AWS) (Cloud Infrastructure)
  • + Neon (Database)
  • + Cloudflare (Cloud Infrastructure)
  • + LiveKit (Video)
  • + Stripe (Payment Processing)
  • + Resend (Email)
  • + Sentry (Error Tracking)
  • + CloudConvert (Media)
  • + OpenAI (AI)
  • + UserJot (Customer Feedback)