HelpKit Subprocessors
HelpKit is a software platform that turns customers' Notion content into hosted knowledge bases, help centers, and documentation sites, including related widgets, AI assistance, and support.
- Subprocessors
- 14
- Locations
- 5
- Categories
- 7
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| DigitalOcean, LLC | Cloud Infrastructure | Cloud hosting (application & database) | Germany (Frankfurt) | Customer Personal Data |
| Render Services, Inc. | Cloud Infrastructure | Cloud hosting (application & database) | Germany (Frankfurt) | Customer Personal Data |
| Cloudflare, Inc. | Cloud Infrastructure | Content delivery network, caching, security | Global (incl. USA) | Customer Personal Data |
| Cloudinary Ltd. | Media | Image storage and delivery |
 United States
|
Customer Personal Data |
| Twilio Inc. (SendGrid) | Communications | Transactional email delivery |
United States
|
Customer Personal Data |
| Google LLC (Gmail / Workspace) | Cloud Infrastructure | Email communication & customer support |
United States
 European Union
|
Customer Personal Data |
| Slack Technologies, LLC | Communications | Internal communication (support requests) |
United States
|
Customer Personal Data |
| Paddle.com Market Ltd. | Billing | Payment processing & billing (merchant of record) |
 United Kingdom
United States
|
Customer Personal Data |
| OpenAI, L.L.C. | AI | AI answer generation and text embeddings (HelpKit AI, where enabled by Customer) |
United States
|
Customer Personal Data |
| OpenRouter, Inc. | AI | LLM API routing for AI answers (HelpKit AI) |
United States
|
Customer Personal Data |
| Pinecone Systems, Inc. | AI | Vector search index for AI answers (HelpKit AI) |
United States
|
Customer Personal Data |
| Inngest, Inc. | Automation | Background job processing |
United States
|
Customer Personal Data |
| LogSnag | Monitoring | Product event monitoring |
United States
|
Customer Personal Data |
| Mezmo, Inc. | Monitoring | Application log management (server logs) |
United States
|
Customer Personal Data |
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