Capable Works Limited Subprocessors
Capable Works Limited ("Capable") is a UK software company building apps for the Atlassian ecosystem, trusted by over 2,500 companies worldwide.
- Subprocessors
- 7
- Locations
- 1
- Categories
- 6
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Atlassian ↗ | Productivity | Cloud provider; Capable apps are built on Atlassian Forge and run inside Atlassian’s cloud platform. Jira Service Management handles customer support requests, and Statuspage reports service status. |
 United States
|
App data stored in Atlassian’s infrastructure; customer support requests; service status information. |
| Amazon Web Services ↗ | Cloud Infrastructure | Cloud provider; hosts optional services supporting diagram rendering, Slack notifications and authentication, calendar subscriptions, and AI features in Capable apps. |
United States
|
Calendar subscription data and Slack authentication tokens; processes feature data without storing it except for those items. |
| Google ↗ | Cloud Infrastructure | Identity provider; Google Workspace for company email, documents and calendars; Google Analytics and Google Ads for website and Marketplace listing measurement. |
United States
|
Customer contact details and support correspondence; website visits and campaign performance data. |
| Sentry ↗ | Error Tracking | Cloud monitoring; collects error reports and diagnostic information from Capable apps to find and fix bugs. |
United States
|
Technical details such as browser, app version and site identifiers. |
| Slack ↗ | Communications | Collaboration; sends notifications to the customer’s own Slack workspace when enabled, and used for internal team communication. |
United States
|
Notification content including relevant titles and links. |
| OpenAI ↗ | AI | Engineering; provides language models behind optional AI features in Capable apps. |
United States
|
Content sent to OpenAI only when a user uses an AI feature. |
| PostHog ↗ | Analytics | Data analytics; records how Capable apps and the website are used to improve the product. |
United States
|
Feature adoption and evaluation conversion data, tracked mainly at the Atlassian site level rather than the individual user. |
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