Global Reward Solutions Subprocessors

Global Reward Solutions is a rewards platform operated by CarltonOne that provides rewards, gift codes, and product fulfillment services to clients and end users.

Rewards and Incentives SaaS globalrewardsolutions.com
Subprocessors
5
Locations
3
Categories
4
Last scanned

5 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services ↗ Cloud Infrastructure Hybrid-cloud services (compute and storage); storage of replicated backups; on-premises DR landing zone; DNS services Canada Customer data; replicated backups
eStruxture Data Centers ↗ Cloud Infrastructure Colocation; houses production environment and primary data center Canada Customer data; production environment
Freshworks Customer Support Customer service ticketing solution; manages inbound/outbound communication between CarltonOne and end-user help requests United States End-user help request communications
HubSpot CRM Customer Relationship Management system; manages client-service related communications between CarltonOne and clients United States Client-service related communications
MicroSourcing Outsourcing Outsourced customer call center; Order Processing Coordinators and Customer Service Representatives may access limited customer data for contracted end-user support services Philippines Limited customer data for end-user support services

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