Mediaburst Ltd Subprocessors
Provides healthcare communication solutions including the Florence platform
- Subprocessors
- 11
- Locations
- 4
- Categories
- 7
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Simple Healthcare Ltd | Other | Independent reviews, case studies and evidence for Florence |
 United Kingdom
|
Community data, usage reports |
| Google Analytics PP | Analytics | Anonymous aggregated behaviour tracking |
 United States
|
Statistical website data (aggregated, no PII) |
| Bitrix24 PP | Other | Customer Relationship Management (CRM) for customer tickets | – | Name, email address, transaction data |
| Hubspot PP | CRM | Sales tool for tracking customer contacts and sales/marketing campaigns |
United States
|
Name, work emails, organisational details |
| CLX Networks AB ↗ | Communications | SMS aggregator for delivering text messages |
 Sweden
|
Message content, phone numbers |
| Esendex ↗ | Other | SMS aggregator for delivering text messages |
United Kingdom
|
Message content, phone numbers |
| Amazon Web Services ↗ PP | Cloud Infrastructure | Cloud hosting for web server, application server, and RDS database |
United Kingdom
|
Application data, database content |
| MongoDB ↗ PP | Database | Managed database service for Florence-3 core database |
United States
|
Application database content |
| Microsoft ↗ PP | Cloud Infrastructure | Email services for employees (Microsoft 365) |
United States
|
Email content, employee communications |
| Moneypenny ↗ PP | Other | Phone answering service and call centre |
United Kingdom
|
Call recordings, messages, caller information |
| Atlassian ↗ PP | Productivity | Jira Helpdesk system for customer support tickets |
 Australia
|
Customer issues, questions, support tickets |
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