Tripwire Subprocessors
Tripwire provides cybersecurity and IT operations solutions, including SaaS and on-prem security products, ExpertOps services, and customer support, for which it engages third-party subprocessors.
- Subprocessors
- 18
- Locations
- 9
- Categories
- 13
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services (AWS) ↗ | Cloud Infrastructure | Hosting service for Tripwire SaaS | – | Any Personal Data contained in Customer Data provided by Customer to the Service |
| Alert Logic ↗ | Security | Threat Management Service supporting Tripwire's data security and access controls | – | Any Personal Data contained in Customer Data provided by Customer to the Service |
| Drift ↗ | Communications | Optional third-party hosted chat function for quick general support inquiries |
 United States
|
Personal Data including business contact information, work title, IP address, Customer name, usernames, and any Personal Data Customer provides in chat posts |
| Everest | Consulting | Technical staff who may remotely access Data on Tripwire-controlled systems |
United States
|
Any Personal Data contained in Customer Data provided by Customer to the Service or in Support requests |
| Incedo | Consulting | Technical staff who may remotely access Data on Tripwire-controlled systems in the U.S. |
United States
 India
|
Any Personal Data contained in Customer Data provided by Customer to the Service or in Support requests |
| Marketo ↗ | Marketing | Communications and lead management provider to help manage marketing communications with customers and prospective customers | – | Limited Personal Data: business contact details |
| Microsoft Office365 ↗ | Productivity | Service provider mail services, messaging, and productivity applications; cloud hosted via Azure | – | Personal Data including business contact information, work title, and any Personal Data Customer provides in emails to Tripwire |
| New Relic ↗ | Monitoring | Analytics company providing system, application, and infrastructure monitoring services to support Tripwire offerings | – | Any Personal Data contained in Customer Data provided by Customer to the Service |
| Okta ↗ | Authentication | Access and identity management platform used to manage customer authentication | – | Personal Data including business contact information, usernames, passwords |
| Pendo ↗ | Analytics | Web analytics tool for monitoring user behavior on web interfaces | – | User event activity within Tripwire products and services |
| Salesforce ↗ | CRM | Customer relationship management platform used to manage user and customer support accounts for the Service | – | Limited Personal Data: business contact details |
| Slack ↗ | Communications | Optional third-party hosted chat function for quick general registration and support inquiries |
 Australia
 Canada
 Ireland
 Japan
 Singapore
United Kingdom (varies by customer location)
|
Administrative Data, Any Personal Data that customer includes in posts |
| Stripe ↗ | Payment Processing | Credit Card payment processing | – | Personal Data including name and credit or debit card information |
| Tackle.io ↗ | E-commerce | Platform used to list and manage product offerings on cloud marketplaces | – | Personal Data including name and email address |
| Tiempo | Consulting | Technical staff who may remotely access Data on Tripwire-controlled systems in the U.S. |
United States
 Mexico
|
Any Personal Data contained in Customer Data provided by Customer to the Service or in Customer support requests |
| Tray ↗ | Automation | Automation platform to integrate Tripwire's business systems | – | Personal Data including name, business contact information, reporting hierarchy, device data |
| Uptima | Consulting | Technical staff who may remotely access Data on Tripwire-controlled systems |
United States
|
Personal Data including business contact information, work title, and any Personal Data Customer provides during the order fulfillment process |
| Yosemite Group | Consulting | Technical staff who may remotely access Data on Tripwire-controlled systems |
United States
|
Any Personal Data contained in Customer Data provided by Customer to the Service or in Customer support requests |
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