ForceManager Subprocessors
Spanish CRM software for sales teams, with mobile and integration features.
- Subprocessors
- 23
- Locations
- 4
- Categories
- 15
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Ackcent Cybersecurity | Security | Cybersecurity services. | Spain (EU) | Security logs (may contain customer/user personal data) |
| Amazon Web Services | Cloud Infrastructure | Secure cloud infrastructure and storage. |
 European Union
|
All data processed by ForceManager as processor |
| Apple | Geolocation | Geographic location services. |
European Union
|
All data processed by ForceManager as processor |
| Datadog | Monitoring | Cloud monitoring of infrastructure and applications. |
 United States
European Union
|
Security logs (may contain customer/user personal data) and technical identifiers |
| HubSpot | Marketing | Marketing and external communication. |
European Union
|
Professional contact details (name, e-mail, telephone and/or address) |
| Intercom | Customer Support | Customer service (communication and support to users). |
European Union
|
Professional contact details (name, professional telephone) |
| Mixpanel | Analytics | Analysis of use and marketing. |
European Union
United States
|
IP address, device identification, cookie information, browser and device type, website visitor information |
| Satismeter | Analytics | Product analysis. | EU (Czech Republic) | |
| Totango | Customer Support | Customer support services. |
European Union
United States
|
Professional contact details (name, e-mail, telephone and/or address) |
| Zendesk | Customer Support | Customer service and external communication. |
European Union
United States
|
Professional contact details (name, e-mail, telephone and/or address) |
| Geolocation | Geolocation services (Google Maps and Google Earth). |
European Union
|
Customer/user location data (addresses in documents) | |
| HERE Global | Geolocation | Geolocation services for user check-in and check-out. |
European Union
|
Customer/user location data (addresses in documents) |
| Mailchimp | Email Marketing | Marketing services. |
United States
|
Professional contact details (name, e-mail) |
| Make | Integration | Integration services. |
United States
|
Business data (company name); data from communications and transactions; usage data; device and browser data |
| Meta Platforms Ireland | Messaging | Conversation functionality (connecting a WhatsApp Business account with the chat). |
European Union
United States
|
Phone number; message content |
| Metabase | Analytics | Self-service analysis (BI dashboards; adding and organising data from ForceManager via API integration). |
United States
|
Professional contact details (name, e-mail) |
| Microsoft | Productivity | Integration with Microsoft Office (e-mail, calendar, Teams) and Azure OpenAI/GPT API integration. |
European Union
United States
|
Contact e-mails; e-mail content; documents attached to the e-mail |
| Nylas | Integration | E-mail, calendar and contacts integrations; synchronisation of e-mails. |
European Union
United States
|
Contact e-mails; e-mail content; documents attached to the e-mail |
| OpenAI | AI | GPT-4 integration via API (not ChatGPT) and summarisation of e-mails. |
United States
|
E-mail content; interaction content; other information provided by the user |
| Signaturit | Electronic Signature | Electronic signature functionality. |
European Union
|
Professional contact details (name, e-mail) |
| Stripe | Payment Processing | Management of card payments. |
European Union
|
Contact details (customer name, e-mail); order details (amount, description, reference); professional contact details |
| Zapier | Integration | Integration of data and tools (web service linking applications for workflow automation). |
European Union
United States
|
Data in information provided by the customer/user; technical, device and connection information; cookies and tracking indicators; professional contact details |
| Zoom | Video Communication | Video communication: meetings, webinars, messaging and collaboration features, and website. |
European Union
United States
|
Information the user provides in meetings, webinars and messaging; technical, device and connection information; cookies and tracking indicators |
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