Flowtel Subprocessors
Flowtel is a communications platform that delivers services using telephony, speech-to-text, text-to-speech, and large language models, processing call recordings, transcripts, and customer data through third-party subprocessors.
- Subprocessors
- 14
- Locations
- 1
- Categories
- 10
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Cloud hosting, compute, storage, backups (primary region: us-east-1, N. Virginia) |
 United States
|
Customer data, account data, recordings, transcripts, logs |
| Vercel | Cloud Infrastructure | Web application hosting and delivery |
United States
|
Account data, dashboard usage data |
| Twilio | Communications | Telephony, phone numbers, call routing, SMS delivery |
United States
|
Caller ID, call metadata, call audio, SMS content, recordings where enabled |
| Meta Platforms | Social Media | WhatsApp message delivery, including one-to-one and group conversations |
United States
|
Phone numbers, WhatsApp profile names, message content and media, delivery/read and group participation metadata |
| Deepgram | AI | Speech-to-text transcription |
United States
|
Call audio streams, transcripts, call metadata |
| ElevenLabs | AI | Text-to-speech voice generation |
United States
|
Generated response text, voice output requests |
| OpenAI | AI | Large language models and text-to-speech (commercial API) |
United States
|
Prompts, transcripts, knowledge context, model outputs |
| Anthropic | AI | Large language models (commercial API) |
United States
|
Prompts, transcripts, knowledge context, model outputs |
| Stripe | Payment Processing | Payment processing for Flowtel subscriptions and, where enabled, guest payment surfaces (hosted checkout / payment links) |
United States
|
Billing contact details, payment tokens and references, transaction metadata. Cardholder data is captured directly by Stripe; raw card numbers do not pass through Flowtel systems |
| Sentry | Error Tracking | Error tracking and debugging |
United States
|
System logs, error traces, limited metadata |
| Datadog | Monitoring | Operational monitoring and alerting |
United States
|
System logs, performance metrics, limited metadata |
| PostHog | Analytics | Product analytics |
United States
|
Usage events, account identifiers, feature activity |
| Intercom | Customer Support | Customer support and in-app messaging |
United States
|
Customer contact details, support conversations |
| Linear | Productivity | Internal issue tracking for support and engineering |
United States
|
Support case context, troubleshooting details |
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Summary
14
Total Subprocessors
1
Locations
10
Categories
100%
in United States
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