ExpertEase AI Subprocessors
Australian no-code conversational AI platform for chatbots, voice agents and AI digital employees, with Australian data residency.
- Subprocessors
- 7
- Locations
- 8
- Categories
- 7
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Microsoft Azure ↗ | Cloud Infrastructure | Cloud hosting, database, file storage, vector search, AI model inference (Azure OpenAI), document processing, speech recognition and synthesis, application monitoring | Australia (Australia East Sydney Australia Southeast Melbourne) | All platform data at rest; documents, conversation content and voice audio during processing |
| Twilio ↗ | Communications | Voice calls and phone numbers (Australian region AU1); SMS messaging (United States infrastructure) | Australia (voice) United States (SMS) | Phone numbers, call audio and call metadata; for SMS, phone numbers and message content |
| Twilio SendGrid | Transactional email (notifications, OTP codes) |
 United States
|
Email addresses, email content | |
| Stripe ↗ | Payment Processing | Payment processing and subscription billing |
United States
|
Billing name, email and subscription details (card data processed solely by Stripe) |
| Supadata | Data Retrieval | YouTube transcript retrieval for customer knowledge bases | – | Publicly accessible video transcript content designated by the customer |
| Better Stack | Monitoring | External uptime monitoring (endpoint availability checks only) |
United States
|
Public endpoint response status and latency only |
| ProxyCheck.io | Security | Detection of anonymised traffic (VPN, proxy, Tor) and known malicious sources |
 United Kingdom
|
IP addresses of inbound requests only |
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