eVoice Subprocessors
eVoice provides virtual phone systems and business communication services, including toll-free and local numbers, voicemail, and call forwarding for small businesses.
- Subprocessors
- 12
- Locations
- 1
- Categories
- 8
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Pendo | Analytics | Customer success platform and analytics to measure customer success |
 United States
|
Name, email address, etc. |
| TrustPilot | Reviews | Online reputation and customer review platform |
United States
|
Customer ratings and comments about eVoice services |
| Salesforce | CRM | CRM and live chat support via Salesforce Service Cloud |
United States
|
Lead and customer information, support ticket data including name, email address, and attachments |
| Zendesk | Customer Support | Live chat support assistance |
United States
|
Support ticket data including name, email address, and attachments |
| AppsFlyer | Analytics | Mobile marketing analytics and attribution for iOS and Android |
United States
|
Customer usage within the eVoice app |
| Consensus eFax Developer API | Communications | Outbound faxing for Onebox and eVoice |
United States
|
Outbound fax content the customer wants to send |
| Chase Paymentech / JP Morgan | Payment Processing | Payment processing |
United States
|
Customer credit card information |
| Nuance Communications Voice-to-text | AI | Voicemail transcription via conversational AI voice-to-text platform |
United States
|
Voicemail messages |
| AWS Polly | Cloud Infrastructure | Automated text-to-speech engine for automated greetings |
United States
|
Text and preferred voice/language for greetings |
| PayPal / Braintree | Payment Processing | Payment processing |
United States
|
Customer credit card information |
| Inteliquent / Onvoy / Synch | Communications | Telephony carrier for voice services and phone number inventory |
United States
|
Phone number and settings information |
| Global Crossing / Level3 / CenturyLink / Lumen | Communications | Telephony carrier for voice and international numbers for US system |
United States
|
Phone number inventory and voice call data |
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