engageSPARK Subprocessors
Messaging and survey platform offering SMS, IVR, WhatsApp and AI chatbot tools for organizations running mass communications.
- Subprocessors
- 10
- Locations
- 2
- Categories
- 7
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Anthropic DPA | AI | AI features |
 United States
|
Contact Personal Information (CPI) processed by the Services' AI features |
| Cloudflare DPA | Infrastructure and Security | Infrastructure and security; CPI transiting public endpoints |
United States
|
CPI transiting public endpoints |
| Google DPA | Cloud Infrastructure | Infrastructure, security and AI features; primary service data and voice recordings remain in the EU |
 Germany
United States
|
CPI processed by the Services |
| Hetzner DPA | Cloud Infrastructure | Infrastructure and security |
Germany
|
CPI processed by the Services |
| Mailgun (Sinch) | Email action features |
United States
|
CPI processed by the Services' email features | |
| Microsoft | Cloud Infrastructure | Internal collaboration (short-retention folders for minimum necessary CPI) and Azure AI features |
United States
Germany
|
CPI in short-retention folders; CPI processed by AI features |
| OpenAI DPA | AI | AI features |
United States
|
CPI processed by the Services' AI features |
| SentinelOne (Scalyr) DPA | Security | Infrastructure (log storage) |
United States
|
CPI only where it appears in Voice application logs |
| Functional Software (Sentry) DPA | Error Tracking | Infrastructure (error logs) |
United States
|
CPI only where it appears in UI logs |
| Slack DPA | Communications | Internal collaboration (dedicated channel with 7-day auto-deletion) |
United States
|
Minimum necessary CPI for customer support |
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