Elium Subprocessors
Knowledge management platform for teams, workflows and AI assistants.
- Subprocessors
- 22
- Locations
- 2
- Categories
- 15
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Google Cloud Platform | Cloud Infrastructure | Default cloud hosting for application, compute and storage (Belgium region) |
|
Platform data |
| Aiven | Database | Managed database hosting |
|
Platform database content |
| Outscale | Cloud Infrastructure | Sovereign French cloud hosting for Vault plan customers |
|
Application, database and storage data for Vault customers |
| SparkPost | Inbound and outbound email for the platform |
|
Email addresses and message content | |
| Mixpanel | Analytics | Product analytics on platform usage |
|
Usage events |
| Datadog | Monitoring | Centralised application logs for incident investigation |
|
Application logs |
| SigNoz | Monitoring | Centralised application logs for incident investigation |
|
Application logs |
| Sentry | Monitoring | Error and crash reports |
|
Error and crash reports |
| StartDeliver | Customer Success | Customer-success follow-up on usage signals |
|
Usage signals |
| Bitmovin | Video Processing | Video transcoding for uploaded content |
|
Uploaded video content (transient) |
| Embedly | Metadata Extraction | Metadata extraction for public links shared on the platform |
|
Publicly available URLs |
| Refiner | Surveys | In-product surveys and NPS |
|
Survey responses |
| Chargebee | Payment Processing | Subscription billing and invoicing |
|
Billing-contact data |
| Pingdom | Monitoring | Uptime and availability monitoring |
|
Public service URLs only |
| Zendesk | Customer Support | Support ticketing for platform administrators |
|
Support ticket data |
| HubSpot | CRM | CRM and outbound communications for prospects and administrators |
|
Contact details and communications |
| Dropbox | Storage | Optional connector surfacing Dropbox files in Elium |
|
Files chosen by customer |
| Google Drive | Storage | Optional connector surfacing Google Drive files in Elium |
|
Files chosen by customer |
| Microsoft OneDrive | Storage | Optional connector surfacing OneDrive files in Elium |
|
Files chosen by customer |
| Slack | Communications | Optional connector surfacing Slack content in Elium |
|
Slack content chosen by customer |
| Microsoft Azure OpenAI | AI | Generative-AI features (zero retention) |
|
Content processed transiently |
| DeepL | AI | On-demand translation of platform content |
|
Platform content (transient) |
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