Element Subprocessors

Element provides secure messaging and collaboration services based on the Matrix protocol, processing personal data on behalf of customers under a Data Processing Agreement.

Collaboration element.io
Subprocessors
6
Locations
10
Categories
6
Last scanned

6 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services ↗ Cloud Infrastructure Infrastructure services: Cloud services and data centre services Dependent on customer (Ohio United States Amsterdam Frankfurt European Union London England) Customer personal data
HubSpot ↗ CRM Web analytics & marketing automation United States Customer personal data
PostHog ↗ Analytics Web analytics United States or Germany Customer personal data
Stripe ↗ Payment Processing Payments Processor United Kingdom Customer personal data
Twilio ↗ Communications SMS Multi Factor Authentication United States Customer personal data
Zammad ↗ Customer Support Customer service communication Germany Customer personal data
November 10, 2026
+6 added
  • + Amazon Web Services (Cloud Infrastructure)
  • + HubSpot (CRM)
  • + PostHog (Analytics)
  • + Stripe (Payment Processing)
  • + Twilio (Communications)
  • + Zammad (Customer Support)