eesel AI Subprocessors
eesel AI provides AI agents and helpdesk agents that connect to knowledge sources such as Zendesk, Slack, Google Drive, Freshdesk, Notion, and Shopify.
- Subprocessors
- 25
- Locations
- 16
- Categories
- 11
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Cloud hosting, databases and file storage. AI models through Bedrock, for workspaces on the Bedrock option | United States (N. Virginia) Ireland for EU workspaces. Bedrock runs in US regions or in EU regions | Customer data including knowledge content for Bedrock workspaces |
| Anthropic | AI | AI models |
 United States
|
Customer data processed by AI models |
| Baseten | AI | Runs open AI models such as DeepSeek, with zero data retention |
United States
other countries
Baseten does not publish which region serves a request
|
Customer data processed by open AI models |
| Browserbase | AI | Hosted browsers for the agent's browser, when switched on, including apps you give it a login for. Until mid-November 2026 also renders HTML files you download as PDF | United States so far eesel doesn't pin a region Browserbase does not publish which region serve | Customer data accessed through hosted browser sessions |
| DeepInfra | AI | Runs open AI models such as DeepSeek, with zero data retention |
United States
|
Customer data processed by open AI models |
| Firecrawl | AI | Reading websites you add as knowledge |
United States
|
Website content added as knowledge |
| Fireworks AI | AI | Runs open AI models such as DeepSeek, with zero data retention |
United States
other countries
Fireworks does not publish which region serves a request
|
Customer data processed by open AI models |
| Cloud Infrastructure | AI models, including removing personal details from text |
United States
|
Customer data processed by AI models | |
| Intercom | Customer Support | eesel's own customer support inbox |
United States
|
Customer support communications |
| Meta (WhatsApp) | Social Media | WhatsApp for your team, when you switch it on, where teammates chat with their agent on eesel's WhatsApp number. Connecting your own WhatsApp Business number is an app you connect, not a subprocessor |
United States
|
WhatsApp messages for team agent chats |
| Microsoft Azure | Cloud Infrastructure | Runs DeepSeek models that score finished conversations | Region not published reached through Vercel's AI Gateway | Finished conversation data for scoring |
| OpenAI | AI | AI models |
United States
|
Customer data processed by AI models |
| Pinecone | AI | Search index of the knowledge you connect | United States (N. Virginia) European Union for EU workspaces | Connected knowledge content |
| Pipedream | Automation | Connections to the apps you choose to connect |
United States
|
Data from connected apps |
| PostHog | Analytics | Product analytics, and session replay of the dashboard with all text and typing masked |
 European Union
|
Dashboard usage and session replay data with text and typing masked |
| SendGrid (Twilio) | Sending and receiving email |
United States
|
Email content | |
| Slack | Communications | eesel's own team workspace, for internal alerts and support |
United States
|
Internal alerts and support communications |
| Together AI | AI | Runs open AI models such as DeepSeek, with zero data retention | North America | Customer data processed by open AI models |
| Typesafe AI | AI | Checks an action an agent is about to take against what it was asked to do |
United States
|
Agent actions and instructions |
| Vercel | Cloud Infrastructure | Hosts the dashboard and the sandboxes where agents run |
United States
|
Dashboard and agent sandbox data |
| Vercel (AI Gateway) | Cloud Infrastructure | Routes requests to the AI model providers on this list |
United States
|
AI model provider requests |
| Auth0 (Okta) | Authentication | Sign-in to the dashboard |
United States
|
Account sign-in details |
| Datadog | Monitoring | Monitoring and logs |
European Union
|
Account and usage logs |
| Google Analytics | Analytics | Website and dashboard analytics |
United States
other countries where Google has data centers
|
Website and dashboard usage data |
| Stripe | Payment Processing | Payments |
United States
|
Billing and payment details |
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