Daobook Subprocessors
Practice-management software for registered Traditional Chinese Medicine practitioners, operated by Emba Digital Pty Ltd.
- Subprocessors
- 16
- Locations
- 7
- Categories
- 10
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Application hosting, database, file storage, and newsletters a clinic sends to clients who opted in | Australia (ap-southeast-2 Sydney) | Hosted platform data, including practitioner and client records, files and newsletter recipient details |
| Stripe | Payment Processing | Billing and payment processing for Daobook subscriptions and SMS top-ups; card payments from clinics' clients where connected |
 United States
|
Billing details and payment data |
| Square | Payment Processing | Card payments from clinics' own clients, for clinics that opt in |
United States
|
Card payment data of clinic clients |
| Mobile Message | Communications | SMS to Australian mobiles (appointment reminders, confirmations, clinic-to-client SMS) |
 Australia
|
Mobile numbers and SMS message content |
| Twilio | Communications | SMS to overseas numbers and fallback when Mobile Message cannot deliver; video consultations |
United States
|
Phone numbers, SMS content and video consultation data |
| ZeptoMail | Transactional email delivery (account emails, receipts, intake forms, appointment notifications) |
 India
global
|
Recipient names and email addresses, email content | |
| Sentry | Error Tracking | Application error and performance monitoring |
United States
|
Error and performance data, possibly practitioner user IDs and request context |
| Cloud Infrastructure | Google Calendar sync, only when a practitioner opts in |
United States
|
Appointment details including time, duration, client name and contact details, location | |
| Deepgram | AI | Converts AI Scribe consultation recordings to text, only when a practitioner records with the patient's agreement |
Australia
|
Consultation audio recordings (deleted after draft note, or after seven days if drafting fails) |
| Anthropic | AI | AI features started by practitioners: note drafting, case summaries, CPD drafting, in-app help, support message sorting, import column mapping |
United States
|
Notes, transcripts and questions as written; patient name, date of birth, contact details and address are excluded |
| Slack | Communications | Internal alerts to the Daobook team (sign-ups, urgent support messages, failed AI Scribe recordings) |
United States
|
Sender name, email and message summary for support messages; sign-up details |
| Xero | Accounting | Accounting sync, only when a clinic connects its accounts |
United States
|
Client name, contact details, invoices and payments |
| Shopify | E-commerce | Runs the Empirical Health herb store for prescription orders placed by linked practitioners | Global | Patient name on orders; address and phone number when shipped directly to the patient |
| Brevo | Newsletters, only when a clinic connects its own Brevo account |
 European Union
|
Name and email of clients who agreed to the clinic's newsletters | |
| HighLevel | CRM | Client communications, only when a clinic connects its own HighLevel account |
United States
|
Name, contact details, and summary of visits and invoices for clients who agreed to hear from the clinic |
| Cliniko | Practice Management | Record import, only when a clinic imports its records from Cliniko |
Australia
|
Clinic client records being imported |
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Summary
16
Total Subprocessors
7
Locations
10
Categories
56%
in United States
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