DocuSign, Inc. Subprocessors
DocuSign helps organizations connect and automate how they navigate their systems of agreement, offering eSignature and related agreement cloud services.
- Subprocessors
- 53
- Locations
- 30
- Categories
- 15
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Data hosting and applicable infrastructure services, including Email Delivery |
 United States
|
Customer data hosted per provisioning location |
| Cyxtera Communications, LLC | Cloud Infrastructure | Infrastructure services |
United States
|
– |
| Equinix | Cloud Infrastructure | Infrastructure services |
 France
 Germany
 Netherlands
 United Kingdom
United States
|
– |
| Google, LLC | Cloud Infrastructure | Data hosting and applicable infrastructure services |
 Belgium
 Canada
Germany
 Switzerland
United Kingdom
United States
|
– |
| Microsoft Corporation (Azure) | Cloud Infrastructure | Data hosting and applicable infrastructure services |
 Australia
Canada
 European Union
United States
|
– |
| Penta | Cloud Infrastructure | Trust Service Provider Services infrastructure services |
France
|
– |
| 365 Data Centers Services, LLC (FKA Sungard) | Cloud Infrastructure | Infrastructure services |
United States
|
– |
| Switch, Inc. | Cloud Infrastructure | Infrastructure services |
United States
|
– |
| Adyen N.V. | Payment Processing | Payment gateway |
United States
|
Payment data |
| Acuant, Inc. | Identity | Identity Verification |
United States
|
Identity verification data |
| Australian Postal Corporation (Digital ID) | Identity | Identity Verification |
Australia
 New Zealand
|
Identity verification data |
| Cloverleaf (Infor) | Documents | Electronic Health Record processing |
United States
|
Health record data |
| CyberSource (Visa Inc.) | Payment Processing | Payment gateway |
United States
|
Payment data |
| Digital Identity Net UK Ltd. | Identity | Identity Verification |
United Kingdom
|
Identity verification data |
| Docaposte Arkhineo | Storage | Document archiving service; Evidence archival |
France
|
Archived documents |
| Elavon | Payment Processing | Payment gateway |
Canada
Puerto Rico
United States
|
Payment data |
| FaxLogic, LLC | Communications | Transmit documents via facsimile |
United States
|
Document data |
| FedEx Corporation | Shipping | Print documents directly to a FedEx Office location |
United States
|
Document data |
| GoCardless Ltd. | Payment Processing | Payment gateway |
United Kingdom
 Ireland
France
Germany
 Spain
Netherlands
 Sweden
 Denmark
Canada
United States
|
Payment data |
| LexisNexis Risk Solutions FL Inc. | Identity | Knowledge Based Authentication |
United States
|
Identity verification data |
| Mitek Systems, Inc. | Identity | Identity Verification |
United States
|
Identity verification data |
| Onfido, Inc. | Identity | Identity Verification |
United Kingdom
United States
|
Identity verification data |
| Oracle Inc. | Database | Oracle Integration Cloud platform; Oracle Financial systems integration for subscription, account record management, billing, invoicing, accounts receivable, and payment processing |
United States
Phoenix
AZ
|
Customer account and billing data |
| Payfone, Inc. (dba Prove) | Communications | SMS & phone authentication; SMS Delivery |
United States
|
Phone authentication data |
| PayPal (Braintree) | Payment Processing | Payment gateway |
United States
|
Payment data |
| PubNub Inc. | Communications | Gives customer capabilities to add comments within documents |
United States
|
Document comment data |
| Signicat AS | Identity | Identity Verification | European Economic Area | Identity verification data |
| Stripe, Inc. | Payment Processing | Payment gateway |
United States
|
Payment data |
| TeleSign Corp. | Communications | SMS & phone authentication; SMS Delivery |
United States
|
Phone authentication data |
| Twilio Inc. | Communications | SMS & phone authentication; SMS Delivery |
United States
|
Phone authentication data |
| Vonage Holdings Corp. | Communications | SMS & phone authentication; SMS Delivery; Capture and stream audio and video media |
Netherlands
 Singapore
United Kingdom
United States
|
Phone authentication data; audio/video media |
| Zuora | Billing | Payment gateway |
United States
|
Payment data |
| A-Trust Gesellschaft fur Sicherheitssysteme im elektronischen Datenverkehr GmbH | Security | Qualified Electronic Signatures (QES) according to eIDAS (EU) |
 Austria
|
Digital signature data |
| Assurity Trusted Solutions Pte. Ltd. | Security | Digital signatures compliant with local regulations |
Singapore
|
Digital signature data |
| Belgian Mobile ID (dba itsme) | Identity | Qualified Electronic Signatures (QES) according to eIDAS (EU) |
Ireland
Netherlands
|
Digital signature data |
| Safeweb Seguranca da Informacao Ltda. | Security | Brazilian AES and QES and qualified timestamp |
 Brazil
|
Digital signature and timestamp data |
| ZealiD AB | Identity | Qualified Electronic Signatures (QES) according to eIDAS (EU) |
 Lithuania
Sweden
|
Digital signature data |
| Docaposte Arkineho (formerly CDC Arkhineo SAS) | Storage | Evidence archival |
France
|
Archived evidence |
| Esendex (Commify Group) | Communications | SMS authentication |
United Kingdom
|
SMS authentication data |
| IDnow GmbH | Identity | Identity Verification |
Germany
|
Identity verification data |
| Infobip | Communications | SMS authentication |
Germany
|
SMS authentication data |
| Ubble | Identity | Identity Verification |
France
|
Identity verification data |
| 4C Consulting (Wipro Limited) | Consulting | Provide implementation services, integration services, migration services and ongoing professional services |
United Kingdom
|
Customer implementation data |
| Accenture | Consulting | Provide implementation services, integration services, migration services and ongoing professional services |
United Kingdom
United States
|
Customer implementation data |
| Acumen Solutions (a subsidiary of Salesforce) | Consulting | Provide implementation services, integration services, migration services and ongoing professional services |
United States
|
Customer implementation data |
| Audet Magna | Consulting | Provide implementation services, integration services, migration services and ongoing professional services |
United Kingdom
|
Customer implementation data |
| Cognizant U.S. / Cognizant Worldwide Limited | Outsourcing | Service management and support services, plus adoption consulting services |
United States
 Mexico
 Hungary
 India
 Philippines
 Japan
United Kingdom
|
Customer support data |
| ElasticSearch Inc. | Search | Provide implementation services, integration services, migration services and ongoing professional services |
Australia
Netherlands
United States
|
Customer data in provisioned data center |
| Morae Global Corporation | Legal | Provide implementation services, integration services, migration services and ongoing professional services |
United States
|
Customer implementation data |
| Simplus | Consulting | Provide implementation services, integration services, migration services and ongoing professional services |
United States
|
Customer implementation data |
| Stria | Consulting | Provide implementation services, integration services, migration services and ongoing professional services |
United States
|
Customer implementation data |
| Foundever | Customer Support | Service management and support services, plus adoption consulting services |
Costa Rica
 Egypt
Philippines
|
Customer support data |
| Foundever UK | Customer Support | Provide implementation services, integration services, migration services and ongoing professional services |
United Kingdom
|
Customer implementation data |
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