Custom Workflow Solutions, LLC dba CWS Software Subprocessors
CWS Software delivers Hannah, an HR assistant, using third-party subprocessors for hosting, AI processing, communications, search indexing, payments, and voice features.
- Subprocessors
- 6
- Categories
- 4
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Microsoft Azure | Cloud Infrastructure | Application hosting, databases, and storage (production) | – | All Hannah service data: uploaded documents, employee details, conversations, form submissions, and logs |
| Anthropic | AI | AI processing | – | Employee questions, Hannah's answers, relevant conversation context, excerpts from uploaded documents, Special Instructions, and information retrieved from a connected TimeOut account. Form answers filled out in chat and employee profile details. Employee email addresses, when answer quality review runs. Full documents when the Hannah Review or Smart Forms analyzes them |
| Twilio | Communications | Sign-in codes by SMS and email; service email delivery | – | Phone numbers, email addresses, sign-in codes, delivery details, and email content, which can include completed form PDFs |
| Voyage AI | AI | Search indexing of documents and questions | – | Passages from uploaded documents and employee questions |
| Stripe | Payment Processing | Payment processor | – | Credit Card information |
| ElevenLabs | AI | Voice answers are turned on | – | The text of answers being read aloud |
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