commercetools Subprocessors

Composable commerce platform (B2C and B2B commerce, checkout, frontend and AI agents) for enterprise retailers and brands.

E-commerce commercetools.com
Subprocessors
8
Locations
11
Categories
6
Last scanned

8 subprocessors

Name Category Purpose Location Data processed
Google Ireland Limited Cloud Infrastructure Cloud hosting of the service; provision of generative AI services EU (Belgium) USA or Australia depending on customer European Union USA for AI Customer commerce data hosted on the service; AI feature inputs
Amazon Web Services EMEA SARL Cloud Infrastructure Cloud hosting of the service; provision of generative AI services EU (Germany) USA or Australia depending on customer European Union USA for AI Customer commerce data hosted on the service; AI feature inputs
MongoDB Ltd. Database Database infrastructure (MongoDB Atlas) Ireland (hosting determined by customer selection) Customer commerce data stored in the Composable Commerce database
CrowdStrike Inc. Security Log management platform (Falcon LogScale, formerly Humio) United States (EU data center Belgium) Service log data
Atlassian Pty Ltd Service Desk Administration of support tickets Australia (EU processing) Support ticket content
Netlify, Inc. Cloud Infrastructure Web development management for the frontend United States Frontend application data
Functional Software, Inc. (dba Sentry) Error Tracking Application monitoring for checkout United States Application error and monitoring data
Langfuse GmbH AI LLM datastream monitoring and production support for optional AI-powered features Germany LLM request and response data for optional AI features
November 7, 2026
+8 added
  • + Google Ireland Limited (Cloud Infrastructure)
  • + Amazon Web Services EMEA SARL (Cloud Infrastructure)
  • + MongoDB Ltd. (Database)
  • + CrowdStrike Inc. (Security)
  • + Atlassian Pty Ltd (Service Desk)
  • + Netlify, Inc. (Cloud Infrastructure)
  • + Functional Software, Inc. (dba Sentry) (Error Tracking)
  • + Langfuse GmbH (AI)