Cogent Clinic Ltd Subprocessors
Cogent Clinic operates a digital clinical documentation and session management platform for healthcare clinicians, hosting patient account data and clinical content.
- Subprocessors
- 8
- Locations
- 6
- Categories
- 6
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services (AWS) ✓ | Cloud Infrastructure | Compute, database, object storage, secrets management, scheduled jobs, and backups. Hosts the Cogent Clinic application and all customer account data and audit logs. |
 United Kingdom
|
Stream A (clinician account data, audit logs, subscription metadata). Stream B (de-identified, tokenised clinical content at rest; placeholder mapping and session transcripts stored encrypted at rest under a Cogent-held key in AWS KMS). |
| Anthropic ✓ | AI | Provides large-language-model inference used to generate draft clinical documentation, folder-scoped reflective-thinking chat replies, formulation sections, documentation-completeness checks, and text extraction from clinician-uploaded handwritten notes. Accessed through Amazon Bedrock. |
United Kingdom
|
For drafting, chat, formulation and completeness checks: tokenised clinical content with patient-identifying details replaced by placeholders on the clinician's device before transmission. For handwritten-note extraction: the uploaded image or PDF is sent as-is and may contain identifying information. |
| AssemblyAI ✓ | AI | Converts a clinical session's audio to text in real time so the clinician can capture a transcript without leaving the browser. Diarisation (speaker separation) is enabled on every session. |
 European Union
|
Audio stream containing speech from the clinician and (with client consent) the client. |
| Stripe Payments UK, Ltd ✓ | Payment Processing | Processes subscription payments, stores payment instruments, generates invoices, manages subscription lifecycle events. |
United Kingdom
European Economic Area primarily
limited US transfers for operational support
|
Clinician name, email address, Stripe customer and subscription identifiers, payment card tokens (Stripe-held, Cogent Clinic does not see card data), invoice metadata, VAT information. No clinical content. |
| Zoho | Software | Sends account verification, password reset, two-factor codes, billing notifications, and other operational email. |
European Union
|
Recipient email address, email content relating to account operation. No clinical content in email. |
| Sentry | Error Tracking | Records application errors to support debugging and reliability. |
European Union
|
Error metadata only (stack traces, timestamps, user ID, browser context). Scrubbing rules strip request or response bodies before transmission. |
| PostHog | Analytics | Aggregate product-usage metrics to support product decisions. Used on the authenticated application for feature-level usage patterns only; not for marketing analytics. |
European Union
|
Non-content event metadata (feature use, doc type selected, timestamps, account id). No draft bodies, no chat messages, no transcript content, no patient-identifying content. |
| Cloudflare | Cloud Infrastructure | DNS resolution for cogent.clinic and static hosting for the marketing site. Not deployed on the authenticated application domain. | Global edge EU-biased routing | Public-site request metadata only (IP, User-Agent, request path). No clinical content. |
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Summary
8
Total Subprocessors
6
Locations
6
Categories
50%
in European Union
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