CM.com Subprocessors
CPaaS and fintech platform offering messaging, conversational AI, digital identity, payments and ticketing services.
- Subprocessors
- 15
- Locations
- 5
- Categories
- 11
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Cloudflare, Inc. ↗ | Security | Global load balancing, network security and edge traffic routing |
 United States
|
Traffic and limited service metadata routed through the network |
| Google Ireland Ltd. ↗ | Cloud Infrastructure | Cloud hosting, AI/platform services and analytics | Ireland (processing primarily in Netherlands) | Customer and service data hosted on Google Cloud |
| Datadog, Inc. ↗ | Monitoring | API monitoring of traffic |
United States
|
API monitoring traffic |
| Amazon Web Services EMEA SARL ↗ | Cloud Infrastructure | Cloud hosting, logging and email delivery |
 Luxembourg
|
Service data hosted on AWS |
| Microsoft Ireland Operations Limited ↗ | Cloud Infrastructure | Azure hosting, cloud services and optional AI services | Ireland (processing primarily in Netherlands) | Service data hosted on Azure |
| ElevenLabs, Inc. ↗ | AI Services | Optional text-to-speech conversion for voice output |
United States
|
Text input for synthesized speech |
| CYSO B.V. | Cloud Support | Cloud support services |
 Netherlands
|
Service data for cloud support |
| Sekura Intelligence, Ltd. | Telecommunications | Mobile identity services via operator connections |
 United Kingdom
|
Mobile identity data |
| SendGrid, Inc. ↗ | Email delivery for campaigns and notifications |
United States
|
Email content and recipient addresses | |
| Hertza L.L.C. (ZeroBounce) ↗ | Optional email validation |
United States
|
Email addresses for validation | |
| Wildbit LLC ↗ | Inbound email parsing |
United States
|
Inbound email content | |
| Fullstory, Inc. ↗ | Analytics | Session debugging |
United States
|
Session and interaction data |
| OBI4wan B.V. | Communications | Custom channel connections (only for clients connected before 30 June 2023) |
Netherlands
|
Channel message data |
| Surfly B.V. ↗ | Customer Support | Co-browsing support |
Netherlands
|
Browser session content during co-browse |
| MaxMind, Inc. ↗ | Geolocation | Digital mapping and geolocation |
United States
|
IP addresses for geolocation |
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