CloudBlue Subprocessors
CloudBlue provides a cloud marketplace and subscription monetization platform for telcos, MSPs and technology vendors.
- Subprocessors
- 9
- Locations
- 12
- Categories
- 6
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Infrastructure: storing logs from customer environments for support investigation (Netherlands); auxiliary email services used by Connect (USA) |
|
Customer environment logs; email service data |
| Microsoft ↗ | Cloud Infrastructure | Azure infrastructure to host SaaS solutions; country-based instances store local customer information |
|
Customer platform data hosted in Azure |
| Google ↗ | Cloud Infrastructure | GCP infrastructure; reCAPTCHA and analytics for the CloudBlue platform |
|
Platform infrastructure data; reCAPTCHA and analytics data |
| Freshworks, Inc. ↗ | Customer Support | Ticketing system and technical support and platform engineering |
|
Support ticket data |
| Atlassian Corporation PLC ↗ | Productivity | Level 3 technical support and platform engineering |
|
Support and engineering ticket data |
| Devtech Limited | Technical Support | Technical support, platform operations, maintenance and development |
|
Platform support and operations data |
| LogsHero, Ltd ↗ | Monitoring | Optional logs and monitoring for extensions built with the Connect DevOps module |
|
Logs and monitoring data for customer extensions |
| Virtuoso IT Limited | Professional Services | Optional acceleration services and assisted sales |
|
Customer contact and sales data |
| Alep Digital Corp. | Professional Services | Optional acceleration services and assisted sales |
|
Customer contact and sales data |
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