ClinicOS Subprocessors
ClinicOS is a German practice and clinic management software platform with AI-assisted documentation and telephony for medical facilities.
- Subprocessors
- 6
- Locations
- 7
- Categories
- 4
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services EMEA SARL ↗ | Cloud Infrastructure | Application, database and storage infrastructure; delivery of public content; transactional email | Germany (Frankfurt eu-central-1) | All core and patient data |
| Google Cloud EMEA Limited ↗ | AI Services | Managed language model service and computing for AI processing | Germany (Frankfurt europe-west3) | Content of queries submitted to the models; no permanent storage |
| Intercom R&D Unlimited Company ↗ | Customer Support | Support and customer communication within the application | Ireland (EU region) some metadata may be processed outside the EU | User name, business contact details and content of support inquiries |
| eHealth Experts GmbH (easyTI) ↗ | Healthcare Connectivity | Connection to the Telematics Infrastructure, insured person master data management and electronic patient record access (optional module) |
 Germany
|
Insured person master data |
| Cantab Research Ltd (Speechmatics) ↗ | AI Services | Speech-to-text conversion of medical dictations | EU region | Health-related audio data |
| ElevenLabs (Eleven Labs Inc.) ↗ | AI Services | Voice synthesis and conversational AI for telephone assistance (optional module) | EU region | Call content and appointment requests |
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