Clerk.io Subprocessors
Clerk.io provides e-commerce personalization, search, and product recommendation services for online stores.
- Subprocessors
- 12
- Locations
- 5
- Categories
- 11
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services (AWS) ↗ | Cloud Infrastructure | Cloud hosting, storage, and processing | European Union (Frankfurt backups replicated to Ireland) | Product data stored and processed by Clerk.io, including identifiers, contact details where provided, behavioural data, catalogue data, and order data |
| Datadog, Inc. ↗ | Monitoring | Logs, metrics, and application performance monitoring |
 Germany
|
Logs, metrics, and application performance data; personal data where included in logs |
| Functional Software, Inc. (d/b/a Sentry) ↗ | Error Tracking | Error tracking |
 United States
|
Error reports and event data; personal data where included in error reports |
| Mailgun Technologies, Inc. ↗ | Email delivery infrastructure; customer-selectable email service provider |
United States
|
Email addresses, message content, and delivery data for emails sent through the service | |
| MessageBird B.V. (d/b/a SparkPost) ↗ | Communications | Email delivery infrastructure; customer-selectable email service provider |
United States
|
Email addresses, message content, and delivery data for emails sent through the service |
| OpenAI, L.L.C. ↗ | AI | Embedding generation for search, chat response generation, and email draft generation |
United States
|
Product and category catalogues and email body text; customer and order IDs and parcel tracking numbers depending on customer options |
| Stripe, Inc. ↗ | Payment Processing | Payment processing for Clerk.io subscriptions |
 European Union
|
Subscription billing and payment data |
| Close CRM ↗ | CRM | Customer relationship management and sales communication |
United States
|
Business contact details, customer relationship records, and sales communication |
| Intercom ↗ | Customer Support | Customer support and support communication |
United States
|
Customer contact and account details, support conversations, and data included in support requests and attachments |
| UpdateMate.ai ↗ | Automation | Business process automation |
Germany
|
Customer data included in connected systems and automated workflow inputs and outputs |
| Slack ↗ | Communications | Internal communication and collaboration |
United States
|
Customer information included in internal messages and shared files |
| Google Workspace ↗ | Productivity | Email, documents, spreadsheets, and file sharing | Global | Customer contact details and information included in emails, documents, spreadsheets, and shared files |
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