Chord Commerce Subprocessors
Chord is a commerce platform that provides services including a platform, data foundation, context layer, AI agents, and integrations to help businesses sell online.
- Subprocessors
- 18
- Locations
- 1
- Categories
- 12
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Snowflake, Inc. | Data Warehouse | Storage of customer and order data |
|
customer and order data |
| Fivetran, Inc. | Data Platform | Data pipeline automation and connections |
|
– |
| Amazon, Inc. | Cloud Infrastructure | Amazon Web Services for compute and containerized services |
|
– |
| Oracle America, Inc. | Database | Oracle Cloud Infrastructure (OCI) for compute and containerized services |
|
– |
| Vercel Inc. | Cloud Infrastructure | Hosting and deployment infrastructure for Chord’s websites and applications |
|
– |
| Netlify, Inc. | Cloud Infrastructure | Hosting and deployment infrastructure for Chord’s websites and applications |
|
– |
| Google, Inc. | Cloud Infrastructure | Analytics, dashboards, and reporting as part of Google’s Looker product |
|
– |
| Linear Orbit, Inc. | Productivity | Employee’s name and data may be used for the purposes of project tracking |
|
employee’s name and data |
| Helpscout, Inc. | Customer Support | Customer support |
|
– |
| Salesforce, Inc. | CRM | Pre- and post-sales engagement |
|
– |
| Slack Technologies, LLC. | Communications | Employee’s name and data may be used for the purposes of project tracking, customer support, and engagement |
|
employee’s name and data |
| Stytch, Inc. | Authentication | Authentication and authorization |
|
– |
| Mixpanel | Analytics | Product analytics |
|
– |
| PostHog, Inc. | Analytics | Product analytics |
|
– |
| Anthropic, PBC | AI | Large language model (LLM) processing for Chord AI’s conversational and analytics features |
|
– |
| OpenAI, L.L.C. | AI | Secondary large language model (LLM) processing for Chord AI, used if the primary provider is unavailable |
|
– |
| Faraday, Inc. | AI | Customer behavior predictions |
|
– |
| Datadog, Inc. | Monitoring | Infrastructure monitoring, application performance monitoring, and logging |
|
– |
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