Chatwoot Subprocessors

The modern, AI powered, open-source, self-hosted customer support platform.

Customer Support SaaS chatwoot.com
Subprocessors
23
Locations
2
Categories
13
Last scanned

23 subprocessors

Name Category Purpose Location
Amazon Web Services ↗ Cloud Infrastructure Provides cloud infrastructure used to host and operate Chatwoot, including application servers, databases, storage, networking, and related services. United States
GitHub ↗ Developer Tools Hosts Chatwoot source code and supports version control, code review, and development workflows. United States
New Relic ↗ Monitoring Used to monitor Chatwoot application performance, infrastructure health, errors, and operational metrics. United States
Google Workspace ↗ Productivity Used for company email, document collaboration, file storage, and internal communication. United States
Checkr ↗ Identity Used to conduct background checks for employees and candidates. United States
Linear ↗ Productivity Used to manage product development, engineering tasks, and internal project collaboration. United States
PagerDuty ↗ Monitoring Used for operational alerts, on-call management, and incident response. United States
Vanta ↗ Compliance Used to monitor security controls and manage compliance programs and evidence. United States
Gusto, Inc ↗ Payroll Used for payroll processing, benefits administration, and employee management. United States
RazorPay ↗ Payment Processing Used for payroll processing and employee payment administration in India. India
Amplitude ↗ Analytics Used to analyze product usage and understand how customers interact with Chatwoot features. United States
Firecrawl AI Used to crawl and extract website content for Captain and knowledge base features. United States
Posthog ↗ Analytics Used to collect and analyze product usage events to improve Chatwoot and understand feature adoption. United States
OpenRouter ↗ AI Used to route AI requests to supported language models for Chatwoot AI features. United States
OpenAI AI Provides language models used to power AI-assisted features in Chatwoot. United States
Sentry Error Tracking Used to monitor application errors, diagnose failures, and improve the reliability of Chatwoot. United States
Langfuse AI Used to monitor, trace, and evaluate AI requests and responses for Chatwoot AI features. United States
Notion Productivity Used for internal documentation, knowledge sharing, and team collaboration. United States
Redis Database Used for caching, background job processing, and temporary application data required to operate Chatwoot. United States
Slack Communications Used for internal team communication and collaboration. United States
Stripe Payment Processing Used to process subscription payments, manage billing, and maintain payment-related customer information. United States
Anthropic ↗ AI Provides language models used to power AI-assisted features and analyze conversations in Chatwoot. United States
Google Analytics ↗ Analytics Used to measure traffic and visitor behavior on the Chatwoot website to understand how people discover and use our site. United States

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Summary

23 Total Subprocessors
2 Locations
13 Categories
96% in United States

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