BrightLocal Subprocessors
BrightLocal is a local SEO SaaS platform that helps businesses and agencies track local rankings, manage business listings, and grow online reputation.
- Subprocessors
- 50
- Locations
- 12
- Categories
- 27
- Last scanned
| Name | Category | Purpose | Location |
|---|---|---|---|
| Google Workspace | Productivity | Email provision for brightlocal.com; office applications and file storage; use of Google Gemini |
Dublin
 Ireland
|
| Google Analytics | Analytics | Analytics to understand how customers interact with the BrightLocal website |
 United States
|
| Amazon Web Services | Cloud Infrastructure | Cloud platform |
Dublin
Ireland
|
| Zoom | Video | Video conferencing platform |
United States
|
| Recruitee | Recruiting | Recruitment system |
Ireland
 Germany
|
| UltimateAI | AI | AI driven chatbox feature for Zendesk |
Frankfurt
Germany
|
| TicketTailor | Events | Ticket and payment site |
Dublin
Ireland
|
| Ask Nicely | Customer Feedback | Customer NPS feedback |
United States
|
| Avalara | Tax | Tax management for customer payments |
United States
|
| Awesome Screenshot | Productivity | Taking screenshots and screencasts |
United States
|
| Bitly | Marketing | URL shortening service |
United States
|
| PayPal | Payment Processing | PCI compliant processor for customer payments |
United States
|
| Braintree | Payment Processing | PCI compliant processor for customer payments |
United States
|
| ChartMogul | Analytics | Analytics platform providing subscription lifecycle, MMR, churn information |
Frankfurt
Germany
|
| CookieBot | Privacy | Cookie bar management tool |
United States
|
| Cloudflare | Cloud Infrastructure | Performance and security platform | USA or Europe |
| OpenAI | AI | AI provider |
United States
|
| Crazy Egg | Analytics | Understanding customer usage – snapshots, screenshots, and recordings |
United States
|
| Debounce | Email validation service |
Germany
|
|
| Gong.io | Sales | Video calls, transcribing |
United States
|
| Zoho | Software | Email provision for brightlocal.ph |
Dublin
Ireland
|
| Chili Piper | Scheduling | Lead scheduling, pipeline management, custom deal management |
United States
|
| Learnworlds | Education | Learning platform; powers BrightLocal Academy |
Frankfurt
Germany
|
| ChatBot | Customer Support | Pre-sales live chat |
United States
|
| DropBox Sign | Documents | Contract signing and management |
United States
|
| Profitwell | Customer Success | Churn and delinquent payment management |
United States
|
| Planhat | Customer Success | CRM and customer success platforms | – |
| Postmark | Email sending services |
United States
|
|
| Mailgun | Email sending services |
United States
|
|
| Digital Ocean | Cloud Infrastructure | Colocation (SaaS application) and hosting (corporate website) providers |
United States
VPN servers US
 United Kingdom
 Singapore
|
| RapidSwitch | Cloud Infrastructure | Colocation (SaaS application) and hosting (corporate website) providers |
United Kingdom
|
| Sharesale | Marketing | Affiliate management platform |
United States
|
| Xero | Accounting | Company financial management and reporting | USA + New Zealand |
| Zapier | Automation | Automated workflows and service connections |
United States
|
| Zendesk | Customer Support | Customer support/ticket management |
United States
|
| Atlassian | Productivity | Collaboration and project management |
Dublin
Ireland
|
| SurveyMonkey | Forms | Website and platform surveys plus customer and market research; used for marketing and product purposes |
United States
|
| Twilio | Communications | SMS sending service |
United States
|
| Canny | Customer Feedback | Feature voting and changelog tool |
United States
|
| HubSpot | CRM | Marketing CRM platform |
Frankfurt
Germany
|
| Mailchimp | Marketing automation and email marketing platform |
United States
|
|
| CloudTalk | Communications | International calling and recording platform |
Frankfurt
Germany
|
| Streamyard | Video | Streaming |
United States
|
| Simplecast | Media | Podcasts |
United States
|
| Typeform | Forms | Customer Service contact-us form |
United States
|
| Agorapulse | Marketing | Social media management |
 France
|
| Userpilot | Product | Software to provide in-app messaging |
 European Union
|
| FullView | Analytics | Screen recording user journeys for troubleshooting and customer support |
Germany
Frankfurt
|
| Anthropic Claude | AI | AI integrations available on customer account |
United States
|
| Dovetail.AI | Product | AI integrations available on customer account |
United States
|
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