Brand24 Subprocessors
Social listening and media monitoring platform with sentiment analysis and AI insights for brands.
- Subprocessors
- 11
- Locations
- 6
- Categories
- 6
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| IQ PL Sp. z o.o. | Data Center | Data center: hosting and data storage |
|
Customer data hosted and stored |
| OpenAI | AI | Text processing for AI features (sentiment analysis, summaries) and AI-assisted support |
|
Text data submitted to AI features |
| Cloud Infrastructure | Vertex AI / Gemini text processing for AI features; Google Workspace business email and collaboration |
|
AI input text; business email and documents | |
| Anthropic | AI | Text processing for AI features (sentiment analysis, summaries) |
|
Text data submitted to AI features |
| Intercom | Customer Support | Online chat and customer communication | Ireland (EU) | Customer messages and contact details |
| Postmark (ActiveCampaign, LLC) | Transactional email delivery |
|
Recipient email addresses and email content | |
| GetResponse S.A. | Marketing communications and newsletters | Poland (EU) | Contact email addresses and marketing content | |
| Stripe | Payment Processing | Online payment processing |
|
Payer and billing details |
| Recurly | Payment Processing | Subscription billing and payment management |
|
Subscription and billing details |
| PayPal | Payment Processing | Online payment processing |
|
Payer and billing details |
| Worldpay, LLC | Payment Processing | Online payment processing |
|
Payer and billing details |
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