boost.ai Subprocessors
boost.ai provides a conversational AI platform for regulated industries, specializing in safety and security with hybrid customer control and team empowerment.
- Subprocessors
- 14
- Locations
- 7
- Categories
- 6
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services EMEA SARL ↗ | Cloud Infrastructure | Cloud and hosting provider |
 European Union
EEA or US
|
Customer data processed in Ireland with backup in Germany for EU/EEA customers including the UK; US location for US customers contracting with Boost.ai, Inc. |
| Microsoft Ireland Operations, Ltd ↗ | Cloud Infrastructure | Provision of generative AI services, Speech-to-Text, Text-to-Speech and other voice features, to the extent elected by the customer, and backup of data |
European Union
EEA or US
|
EU/EEA processing location for EU/EEA customers including the UK; US location for US customers contracting with Boost.ai, Inc. |
| OpenAI Ireland Limited ↗ | AI | Provision of generative AI services and voice-to-voice for voice agents |
European Union
EEA or US
|
Applicable only if elected by the customer; EU/EEA processing location for EU/EEA customers including the UK; US location for US customers contracting with Boost.ai, Inc. |
| Adobe Systems Software Ireland Limited ↗ | Software | Use of PDFs for knowledge sync |
 Ireland
|
Applicable only for customers that use PDF for knowledge sync |
| Cantab Research Ltd. (Speechmatics) ↗ | AI | Provides speech-to-text functionality for voice agents |
European Union
EEA or US
|
Applicable only if elected by the customer; EU/EEA processing location for EU/EEA customers including the UK; US location for US customers contracting with Boost.ai, Inc. |
| Cleura AB ↗ | Cloud Infrastructure | Provides data hosting and storage services |
 Sweden
|
Available for customers in the EU/EEA as an alternative to AWS, subject to agreement with boost.ai |
| Eckoh UK Limited ↗ | Security | Provision of PCI/DSS compliance, to the extent customer requires |
European Union
EEA or US
|
EU/EEA processing location for EU/EEA customers including the UK; US location for US customers contracting with Boost.ai, Inc. |
| Eleven Labs Inc. ↗ | AI | Provides speech-to-text and text-to-speech functionality for voice agents |
European Union
EEA or US
|
Applicable only if elected by the customer; Ireland with backup in Germany for EU/EEA customers including the UK; US location for US customers contracting with Boost.ai, Inc. |
| Google Cloud EMEA Limited ↗ | Cloud Infrastructure | Provision of Speech-to-Text, Text-to-Speech, voice-to-voice and other voice features |
European Union
EEA or US
|
Applicable only if elected by the customer; EU/EEA processing location for EU/EEA customers including the UK; US location for US customers contracting with Boost.ai, Inc. |
| LiveKit Inc. ↗ | Video | Connects Twilio Ireland Limited (telephony provider) with the boost.ai platform and the selected text-to-speech and speech-to-text or speech-to-speech provider |
European Union
EEA or US
|
Applicable for customers who utilize the boost.ai voice gateway; EU/EEA processing location for EU/EEA customers including the UK; US location for US customers contracting with Boost.ai, Inc. |
| Soniox ↗ | AI | Provides speech-to-text and text-to-speech functionality for voice agents |
European Union
EEA or US
|
Applicable only if elected by the customer; EU/EEA processing location for EU/EEA customers including the UK; US location for US customers contracting with Boost.ai, Inc. |
| Twilio Inc. ↗ | Communications | Provides phone numbers and a telephony platform for telephone calls |
European Union
EEA or US
|
EU/EEA processing location for EU/EEA customers including the UK; US location for US customers contracting with Boost.ai, Inc. |
| VIER GmbH ↗ | Communications | Provision of the Cognitive Voice Gateway (CVG) and voice capabilities | Germany or US | Germany processing location for EU/EEA customers including the UK; US location for US customers contracting with Boost.ai, Inc. |
| Vonage B.V ↗ | Communications | Whatsapp Business Service Provider |
Netherlands with hosting by AWS in Ireland
 Germany
|
Applicable only if elected by the customer |
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