BoldDesk Subprocessors
BoldDesk is an omnichannel helpdesk and live chat platform with ticketing, knowledge base, workflow automation and AI support agents.
- Subprocessors
- 11
- Locations
- 10
- Categories
- 9
- Last scanned
| Name | Category | Purpose | Location |
|---|---|---|---|
| Google Cloud Platform ↗ | Cloud Infrastructure | Cloud infrastructure hosting, database and file storage |
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| Microsoft Azure ↗ | Cloud Infrastructure | Azure Cosmos DB, Application Insights, Service Bus, Vault |
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| Postmark ↗ | Email to ticket inbound processing |
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| Amazon Web Services ↗ | Sending emails |
|
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| Stripe ↗ | Payment Processing | Processing payments and managing subscriptions |
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| Brand SSL | Security | SSL certificate issuance for custom domains |
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| Azure OpenAI | AI | AI functionalities (if enabled in the account) |
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| Sentry ↗ | Error Monitoring | Error and performance monitoring for applications |
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| Avalara ↗ | Tax Compliance | Sales tax reporting |
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| Amazon CloudFront | Content Delivery Network | Content delivery, caching and traffic optimization | North America South America Europe Asia-Pacific Middle East Africa |
| PostHog ↗ | Analytics | Event tracking, user interaction analytics and usage insights |
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