Bluesource Information Limited Subprocessors
Bluesource provides information technology services including software and hardware procurement, consultancy, support services, managed services, cloud-based hosting (IaaS), and software-as-a-service (SaaS) solutions.
- Subprocessors
- 13
- Locations
- 8
- Categories
- 9
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Cloud Bridge Recruitment Limited | HR | Provision of full-time exclusive workers treated as Bluesource employees for the 24/7/365 global service management centre, providing support, monitoring, and managed services. |
 Philippines
|
Personal Data relating to contacts and support issues |
| Columbus | Consulting | Specialist support and consultancy related to MS Dynamics. |
 United Kingdom
 India
|
Customer Personal Data / Support Data |
| Harbor Solutions | Backup | Backup technologies partner providing 24/7/365 support, monitoring, and managed services including backup-as-a-service (BaaS). |
United Kingdom
|
Personal Data relating to contacts and support issues; Customer backup data |
| HubSpot | CRM | Marketing SaaS tool for Bluesource. | Europe | Minimal Personal Data relating to business contacts for marketing activities |
| Inforcer | Security | Microsoft 365 multi-tenant management SaaS platform enabling Bluesource to standardise, secure and govern customer tenants at scale. |
United Kingdom
 European Union
|
Customer tenant data |
| Microsoft | Cloud Infrastructure | MS Azure platform hosting Bluesource's systems and Office365; vendor escalation for MS-related services. |
United Kingdom
or EEA
|
Customer Personal Data hosted on Bluesource's systems |
| Azure OpenAI | AI | Microsoft Azure OpenAI Large Language Model used in connection with Bluesource's internal RAG AI tool (Moses) for support services, knowledge learning, marketing, and professional services. |
United Kingdom
or EEA
|
Support Data within the internal RAG AI tool |
| Mouton Global | Networking | Specialist support and consultancy related to networking. |
United Kingdom
|
Customer Personal Data / Support Data |
| Nexus Open Systems | Communications | Specialist support and consultancy related to voice technologies. |
United Kingdom
|
Customer Personal Data / Support Data |
| Onyx | AI | AI-enabled SaaS licensing tool expert to review, optimise and plan licensing and assist with migration planning. |
 United States
|
Customer Personal Data / Support Data |
| Proventeq | Consulting | Specialist support and consultancy related to MS cloud technologies. |
United Kingdom
India
|
Customer Personal Data / Support Data |
| Sikuli | Consulting | Specialist support and consultancy related to MS cloud technologies; passes qualified leads containing minimal contact data to Bluesource. |
 Singapore
|
Minimal contact data from qualified leads |
| Vidette | HR | Part of Bluesource's global service management centre, providing 24/7/365 support, monitoring, and managed services. |
United Kingdom
|
Personal Data relating to contacts and support issues |
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