Alef Education Subprocessors
Online K-12 education platform and curriculum provider.
- Subprocessors
- 25
- Locations
- 7
- Categories
- 17
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Hosted cloud services for processing customer data |
|
Customer data hosted in cloud infrastructure |
| Renaissance Learning | Assessment | Math diagnostic tool (optional, with customer consent) |
|
Student academic performance data |
| Northwest Evaluation Association (NWEA) | Assessment | Science and English diagnostic tool (optional, with customer consent) |
|
Student academic performance data |
| Auth0 | Security | Authentication and authorization services |
|
Account and authentication data |
| Productivity | Device accounts where devices are provided by Alef Education |
|
Device account data | |
| SurveyMonkey | Surveys | Client and end user surveys |
|
Survey responses |
| Salesforce | CRM | Customer relationship management tool |
|
Customer contact data |
| NexGen Education | Sales & Support | Authorised distributor providing sales, implementation and after-sales support |
|
Customer and account data |
| Microsoft | Productivity | Enterprise resource planning tool and device accounts |
|
Financial and device account data |
| Docebo | Learning Management | Learning management system for teachers |
|
Teacher account and learning data |
| Social Bakers | Marketing | Social media management and analytics |
|
Social media follower data |
| Tableau | Analytics | Analytics and reporting platform |
|
Usage and reporting data |
| OneSignal | Communications | Push notifications tool |
|
Device identifiers and notification content |
| UAEPass | Security | Authentication and verification tool | UAE | Identity verification data |
| Momentive Europe Unlimited Company | Customer Support | Ticket raising tool |
|
Support request data |
| Stripe | Payment Processing | Financial and payment portal |
|
Payment details |
| Zoom | Communications | Video conferencing tool |
|
Meeting participant data |
| Twilio Inc. | Communications | Programmable communication tool |
|
Communication content and contact data |
| ScaleGrid, Inc. | Database | Database management operations |
|
Customer data stored in databases |
| MongoDB Limited | Database | Central database for collected data |
|
Collected customer data |
| Grow Digital Services DMCC | Web Development | Website development | UAE | Website and contact data |
| Etisalat | Payments | Generating payment invoices for damaged devices | UAE | Invoice and payment data |
| First Abu Dhabi Bank | Payment Processing | Collection of payment for damaged devices | UAE | Payment data |
| FreshChat (Freshworks) | Customer Support | IT help desk conversation handling |
|
Incident and request conversation data |
| ManageEngine | IT Management | IT help desk incidents, requests, changes and asset management |
|
IT support and asset data |
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