Achievers Subprocessors
Employee recognition and engagement platform.
- Subprocessors
- 14
- Locations
- 6
- Categories
- 14
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Avalara | Tax Compliance | Calculation of local taxes on redemptions |
 United States
|
Physical address |
| Docebo NA, Inc. | Learning Management | Program administrator training |
United States
|
Basic contact information for company administrators |
| DocuSign | E-Signature | E-signature |
United States
|
Basic contact information of signatories |
| Elasticsearch | Search | Content search and reporting functionality for platform |
United States
|
All customer data (as defined in MSSA and DPA) |
| Forethought | AI | Chatbot for customer service interactions |
United States
|
Basic contact information supporting customer service interactions |
| Cloud Infrastructure | GCP cloud hosting services; API for content translation (anonymous) |
 United Kingdom
 Canada
United States
|
All customer data (as defined in MSSA and DPA) | |
| Iterable | Deployment of email and SMS to customers |
United States
|
Names, email addresses, phone numbers of customer stakeholders and points of contact | |
| NetSuite | Accounting | Accounting and finance |
United States
|
Basic contact information for customer stakeholders |
| Salesforce | CRM | Member ticketing and CRM |
United States
|
Basic contact information including email address for customer support tickets and contact management |
| ThoughtSpot | Business Intelligence | Customer reporting via analytics and dashboards in the Achievers platform |
United States
 Germany
|
Basic contact information including email address; usage metrics |
| Transparent BPO, LLC | Customer Support Outsourcing | Call center support, back office support |
United States
Belize
 Philippines
|
Basic contact information including email address for customer support tickets; member redemption information including address where applicable |
| Twilio | Communications | 2FA authentication |
United States
|
Basic contact information including phone number |
| Urban Airship, Inc. | Push Notifications | Mobile app push notification |
United States
|
Basic contact information including phone number |
| Vonage | Telecommunications | Telecommunications infrastructure and call routing for business operations and customer support |
United States
|
Phone numbers and voicemail recordings |
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