SubProcessorsZip Subprocessors
SaaS
Zip provides procurement solutions that streamline the purchasing process for businesses.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services PP | Cloud Infrastructure | Zip utilizes AWS as a Cloud Service Provider for cloud, data processing, storage and generative artificial intelligence services. |  USA |
Names, email addresses, IP addresses, job titles, phone numbers |
| Anthropic ✉ | AI | Zip utilizes Anthropic for customers enrolled in AI assisted features and functionality. If enabled by customers, Anthropic may process customer data. | USA |
Names, emails addresses |
| Asana ✉ | Productivity | Zip utilizes Asana for certain bug triaging. Data submitted by customers to Zip customer support may be processed by Asana. | USA |
Names, email addresses |
| LaunchDarkly ✉ | Productivity | Zip utilizes LaunchDarkly as its feature gating system. Customer data may be processed by LaunchDarkly. | USA |
Names, email addresses |
| Datadog ✉ | Monitoring | Zip utilizes Datadog for application monitoring. Customer data may be used to augment logs and metrics to better resolve customer issues. | USA |
Names, email addresses, IP addresses |
| Fivetran ✉ | Data Platform | Zip utilizes Fivetran to extract, transform, and load data from customers’ application instances into our data warehouses. | USA |
Names, emails addresses, job titles, IP addresses, phone numbers |
| FullStory ✉ | Analytics | Zip utilizes Fullstory to collect user session activity to enhance customer support when responding to customer issues. | USA |
Names, email addresses |
| Google PP | Cloud Infrastructure | Zip utilizes Google, including Google Workspace for corporate email and file storage. Google Cloud Platform for cloud and generative artificial intelligence services. Data submitted by customers may be processed by Google. | USA |
Names, emails addresses, IP addresses |
| Intercom ✉ | Customer Support | Zip utilizes Intercom as its support ticketing system. Data provided by customers may be processed by Intercom. | USA |
Names, emails addresses |
| OpenAI ✉ | AI | Zip utilizes OpenAI for customers enrolled in AI assisted features and functionality. If enabled by customers, OpenAI may process customer data. | USA |
Names, emails addresses |
| Segment ✉ | Analytics | Zip utilizes Segment for application logging and analytics. Customer data may be added to logs to better resolve customer issues. | USA |
Names, email addresses, IP addresses |
| Slack ✉ | Communications | Zip utilizes Slack for customers enrolled in Slack notifications and customer support. If enabled by customers, Slack may process customer data. | USA |
Names, emails addresses |
| Snowflake ✉ | Data Platform | Zip utilizes Snowflake for data warehousing and offline data processing. Customer data may be processed in Snowflake to generate reports, insights, and other customer features. | USA |
Names, emails addresses, job titles, phone numbers |
| Zendesk ✉ | Customer Support | Zip utilizes Zendesk as its support ticketing system. Data provided by customers may be processed by Zendesk. | USA |
Names, emails addresses |
| Omni Analytics ✉ | Analytics | Zip will utilize Omni to provide dashboard and reporting capabilities, allowing customers to gain insights from their own customer data. | USA, EU, Canada, Australia | Names, address, email addresses, purchase and usage logs, IT Information |
| LangChain ✉ | AI | Zip will utilize LangSmith to monitor, trace, and evaluate AI-assisted features to ensure quality and reliability. | USA |
Names, email addresses, purchase and usage logs |
| Microsoft PP | Cloud Infrastructure | Zip utilizes Microsoft Azure for customers enrolled in AI assisted features and functionality. If enabled by customers, Microsoft Azure may process customer data. | USA |
Names, emails addresses |
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Summary
17
Total Subprocessors
4
Countries
8
Categories
100%
in United States
Subprocessors by Country
Subprocessors by Category
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