xMatters Subprocessors
SaaS
xMatters provides a communication platform that helps organizations manage and respond to incidents and alerts.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Google Cloud Platform ↗ | Cloud Infrastructure | GCP provides hosting infrastructure for xMatters software. This includes, but is not limited to virtual machines, container clusters and virtualized networking. | United States, Germany, UK, Singapore, Australia | - |
| Alvaria | Communications | Alvaria is a primary provider of voice notifications for service delivery. | - | |
| Atlassian ↗ | Productivity | Development projects and service management. | - | |
| Mailgun Technologies ↗ | Mailgun is a primary provider of email notifications to users of the xMatters platform. | - | ||
| Infobip ↗ | Communications | Infobip is the secondary provider to deliver SMS notifications to users of the xMatters platform. | - | |
| Twilio ↗ | Communications | Twilio is our primary provider of voice conferencing and SMS services to users of the xMatters platform, and secondary provider of voice notifications. | - | |
| Zendesk ↗ | Customer Support | Zendesk is used to track and communicate all customer interaction with the technical support team. | - |
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Summary
7
Total Subprocessors
5
Countries
5
Categories
100%
in United States
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