SubProcessorsUser Interviews Subprocessors
SaaS
User Interviews is the secure and reliable platform for research recruiting and panel management.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Hosting service |  USA |
Stores data from UI’s platform |
| Heroku ↗ | Cloud Infrastructure | Hosts UI’s production, staging and test environment databases | USA |
- |
| Dropbox Sign ↗ | Documents | Facilitates document signing between Researchers and Participants in UI’s platform | USA |
- |
| Tremendous ↗ | Payment Processing | Facilitates provisions of incentive payments to Participants | USA |
- |
| Cloudflare ↗ | Cloud Infrastructure | Provides services related to the security of UI’s platform, including DNS, CAPTCHA, and firewall services | USA |
- |
| Elastic Cloud ↗ | Cloud Infrastructure | Enables search and filtering functionality on UI’s platform | USA |
- |
| Fivetran ↗ | Data Platform | Transfers data from UI’s platform to AWS for storage | USA |
- |
| Mailchimp ↗ | Sends transactional emails to Researchers | USA |
- | |
| Nylas ↗ | Communications | Manages calendar syncing between UI’s platform and third-party calendar providers | USA |
- |
| Paragon ↗ | Integration | Provides an embedded Integration Platform as a Service that enables Researchers to sync data between UI’s platform and third-party data sources | USA |
- |
| Postmark ↗ | Sends transactional emails to Researchers and Participants | USA |
- | |
| Twilio ↗ | Communications | Sends SMS messages to Participants on behalf of Researchers | USA |
- |
| Zendesk ↗ | Customer Support | Provides email and chat support to Researchers and Participants | USA |
- |
February 12, 2026
+13 added
- + Amazon Web Services (Cloud Infrastructure)
- + Heroku (Cloud Infrastructure)
- + Dropbox Sign (Documents)
- + Tremendous (Payment Processing)
- + Cloudflare (Cloud Infrastructure)
- + Elastic Cloud (Cloud Infrastructure)
- + Fivetran (Data Platform)
- + Mailchimp (Email)
- + Nylas (Communications)
- + Paragon (Integration)
- + Postmark (Email)
- + Twilio (Communications)
- + Zendesk (Customer Support)
- Page updated: unknown → null
Summary
13
Total Subprocessors
1
Countries
8
Categories
100%
in United States
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